299+

Banquet Supervisor Jobs in Egypt

299+

Banquet Supervisor Jobs in Egypt


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Displaying Results (299)

Accounting Supervisor

2 - 0 years
EGP 4000 - 6000
Egypt / 2 - 0 / EGP 4000 - 6000

Cairo Transport & Touring

Job Requirements Bachelor of Commerce minimum major good Background in Finance onTravel agency for incoming business Ability to manipulate large amounts of data V. Good English language. Age: from 23 up to 35 Maximum Excellent Analytical / Auditing skills Experience with accounting software preferGats system . Communication Skills Must have a strong Cost systems background and have excellent analytical skills; sound understanding of accounting principals. Strong Computer skills & MS knowledge (Word, PowerPoint, Excel) 2-5 years of experience in the same role Less

Job Requirements Bachelor of Commerce minimum major good Background in Finance onTravel agency for incoming business Ability to manipulate large amounts of data V. Good English language. Age: from 23 up to 35 Maximum Excellent Analytical / Auditing skills Experience with accounting software preferGats system . Communication Skills Must h More..


Accounting Supervisor

2 - 0 years
EGP 4000 - 6000
Egypt / 2 - 0 / EGP 4000 - 6000

Cairo Transport & Touring

Job Requirements Bachelor of Commerce minimum major good Background in Finance onTravel agency for incoming business Ability to manipulate large amounts of data V. Good English language. Age: from 23 up to 35 Maximum Excellent Analytical / Auditing skills Experience with accounting software preferGats system . Communication Skills Must have a strong Cost systems background and have excellent analytical skills; sound understanding of accounting principals. Strong Computer skills & MS knowledge (Word, PowerPoint, Excel) 2-5 years of experience in the same role Less

Job Requirements Bachelor of Commerce minimum major good Background in Finance onTravel agency for incoming business Ability to manipulate large amounts of data V. Good English language. Age: from 23 up to 35 Maximum Excellent Analytical / Auditing skills Experience with accounting software preferGats system . Communication Skills Must h More..


Call Center Supervisor

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

Elzenouki Group

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Working with management team members to support agents and maximize customer satisfaction. Job Requirements High school diploma or equivalent, but more education, especially in management, is preferred. Call center, customer service, or supervisory experience may be required. Proficiency with technology, especially computers, software applications, and phone systems. Exceptional verbal and written communication skills. Strong understanding of company products, policies, and services. Ability to coach, train, and motivate employees and evaluate their performance. Excellent problem solving, leadership, and customer service skills. Analytical, efficient, and thorough. Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours. Less

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or diffic More..


Call Center Supervisor

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

Elzenouki Group

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Working with management team members to support agents and maximize customer satisfaction. Job Requirements High school diploma or equivalent, but more education, especially in management, is preferred. Call center, customer service, or supervisory experience may be required. Proficiency with technology, especially computers, software applications, and phone systems. Exceptional verbal and written communication skills. Strong understanding of company products, policies, and services. Ability to coach, train, and motivate employees and evaluate their performance. Excellent problem solving, leadership, and customer service skills. Analytical, efficient, and thorough. Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours. Less

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or diffic More..


Key Account Supervisor (mobile Accessories)

4 - 6 years
EGP 4000 - 6000
Egypt / 4 - 6 / EGP 4000 - 6000

Kanawat

Job Description Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Maintains long-term relationships with our Accounts to maximize sales opportunities. Expand the relationships & increase the loyalty accounts by continuously proposing solutions that meet their objectives Set Sales Plan for all assigned Accounts Monthly Ensure the correct products are delivered to customers in a timely manner with high standard of quality from involved departments Acts as the key interface between our customers and all relevant internal departments in order to meet account performance objectives and customer expectations. Monitor stock rotation levels to take necessary actions to provide accounts with required needs Set Collection plan of invoices for each Account Closely liaises with Finance department regarding to invoicesCollection Job Requirements BSc/BAdegree. From 4: 6 years of Proven experience inMobiles / Accessories. Must have sales experience in Mobiles Accessories. Languages: Fluent Arabic and English (oral/reading/Written). Have experience of working with the Accessories Accounts, Customers & Vendors. Holds existing relationships with independents and key retailers Excellent negotiation and communication skills Exceptional networking skills on building and managing successful relationships Adaptability Detail-Orientated Multi-Tasking. Less

Job Description Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Maintains long-term relationships with our Accounts to maximize sales opportunities. Expand the relationships & increase the loyalty accounts by continuously proposing solutions that meet their objectives Set Sales Plan for More..


Key Account Supervisor (mobile Accessories)

4 - 6 years
EGP 4000 - 6000
Egypt / 4 - 6 / EGP 4000 - 6000

Kanawat

Job Description Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Maintains long-term relationships with our Accounts to maximize sales opportunities. Expand the relationships & increase the loyalty accounts by continuously proposing solutions that meet their objectives Set Sales Plan for all assigned Accounts Monthly Ensure the correct products are delivered to customers in a timely manner with high standard of quality from involved departments Acts as the key interface between our customers and all relevant internal departments in order to meet account performance objectives and customer expectations. Monitor stock rotation levels to take necessary actions to provide accounts with required needs Set Collection plan of invoices for each Account Closely liaises with Finance department regarding to invoicesCollection Job Requirements BSc/BAdegree. From 4: 6 years of Proven experience inMobiles / Accessories. Must have sales experience in Mobiles Accessories. Languages: Fluent Arabic and English (oral/reading/Written). Have experience of working with the Accessories Accounts, Customers & Vendors. Holds existing relationships with independents and key retailers Excellent negotiation and communication skills Exceptional networking skills on building and managing successful relationships Adaptability Detail-Orientated Multi-Tasking. Less

Job Description Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Maintains long-term relationships with our Accounts to maximize sales opportunities. Expand the relationships & increase the loyalty accounts by continuously proposing solutions that meet their objectives Set Sales Plan for More..


Tax Supervisor

6 - 7 years
EGP 4000 - 6000
Egypt / 6 - 7 / EGP 4000 - 6000

Kreston

Job Description Participate in all financial, tax, legal plans, and strategies. Participate in the implementation of quarterly and annual management objectives effectively. Prepare budgets, checks, and tax returns for all types of taxes. Conducting tax checks and internal committees. Preparation of tax analyzes. Prepare reports for the department. Job Requirements Bachelor of Commerce, majoring in Accounting. Experience of at least 6 years. Preferably passing a medium level in any of the certified professional certify certificates. Mastering Office programme (Excel / Word). Registered with accountants and auditors registry as a chartered accountant. Less

Job Description Participate in all financial, tax, legal plans, and strategies. Participate in the implementation of quarterly and annual management objectives effectively. Prepare budgets, checks, and tax returns for all types of taxes. Conducting tax checks and internal committees. Preparation of tax analyzes. Prepare reports for the depa More..


Tax Supervisor

6 - 7 years
EGP 4000 - 6000
Egypt / 6 - 7 / EGP 4000 - 6000

Kreston

Job Description Participate in all financial, tax, legal plans, and strategies. Participate in the implementation of quarterly and annual management objectives effectively. Prepare budgets, checks, and tax returns for all types of taxes. Conducting tax checks and internal committees. Preparation of tax analyzes. Prepare reports for the department. Job Requirements Bachelor of Commerce, majoring in Accounting. Experience of at least 6 years. Preferably passing a medium level in any of the certified professional certify certificates. Mastering Office programme (Excel / Word). Registered with accountants and auditors registry as a chartered accountant. Less

Job Description Participate in all financial, tax, legal plans, and strategies. Participate in the implementation of quarterly and annual management objectives effectively. Prepare budgets, checks, and tax returns for all types of taxes. Conducting tax checks and internal committees. Preparation of tax analyzes. Prepare reports for the depa More..


Medical Services & Procurement Supervisor

0 - 6 years
EGP 4000 - 6000
Egypt / 0 - 6 / EGP 4000 - 6000

Transmar International

Job Description Medical Service Source medical service providers to prepare for the annual pitch Negotiate quotations from medical suppliers to select the best competitive quotation Negotiate the terms of contracts with medical providers Receive employees’ requests for family members addition or deletion from medical service Receive new medical cards – yearly- from medical provider and assure distribution to employees Review quarterly payments to medical supplier (claim vs actual list of employees + extra medical services served) Follow up & expedite medical approvals for staff with the medical provider Update list of chronic medications required (for both employees and family members) and communicate updated lists to medical provider and pharmacies Educate employees on how to refund out of Network claims and settle similar claims Overlook the settlements for medical refund invoices and follow up on cash delivery to staff Escalate uncovered cases to admin manager and follow up on approvals required Prepare quarterly in & out lists and consumption vs invoices reports Procurement & Admin Role Supervise the budget expenses of the departments according to time and quality to ensure customer satisfaction Ensure implementing the procurement cycle accurately and efficiently Increase the department supplier by qualified suppliers Set standard for each procurement category Create/ update the department SOP & process Create procurement manual Carry related duties as requested Job Requirements Bachelor's degree or equivalent Knowledge of MS Office, with a particular focus on MS Advanced Excel Excellent command of English (Spoken & Written) 5+ years of total relevant experience with medical insurance 3 +years of experience in Supervisory level V Good knowledge of dealing with medical providers Excellent Ability to set up and organize database and Spreadsheets Less

Job Description Medical Service Source medical service providers to prepare for the annual pitch Negotiate quotations from medical suppliers to select the best competitive quotation Negotiate the terms of contracts with medical providers Receive employees’ requests for family members addition or deletion from medical service Receive n More..


Medical Services & Procurement Supervisor

0 - 6 years
EGP 4000 - 6000
Egypt / 0 - 6 / EGP 4000 - 6000

Transmar International

Job Description Medical Service Source medical service providers to prepare for the annual pitch Negotiate quotations from medical suppliers to select the best competitive quotation Negotiate the terms of contracts with medical providers Receive employees’ requests for family members addition or deletion from medical service Receive new medical cards – yearly- from medical provider and assure distribution to employees Review quarterly payments to medical supplier (claim vs actual list of employees + extra medical services served) Follow up & expedite medical approvals for staff with the medical provider Update list of chronic medications required (for both employees and family members) and communicate updated lists to medical provider and pharmacies Educate employees on how to refund out of Network claims and settle similar claims Overlook the settlements for medical refund invoices and follow up on cash delivery to staff Escalate uncovered cases to admin manager and follow up on approvals required Prepare quarterly in & out lists and consumption vs invoices reports Procurement & Admin Role Supervise the budget expenses of the departments according to time and quality to ensure customer satisfaction Ensure implementing the procurement cycle accurately and efficiently Increase the department supplier by qualified suppliers Set standard for each procurement category Create/ update the department SOP & process Create procurement manual Carry related duties as requested Job Requirements Bachelor's degree or equivalent Knowledge of MS Office, with a particular focus on MS Advanced Excel Excellent command of English (Spoken & Written) 5+ years of total relevant experience with medical insurance 3 +years of experience in Supervisory level V Good knowledge of dealing with medical providers Excellent Ability to set up and organize database and Spreadsheets Less

Job Description Medical Service Source medical service providers to prepare for the annual pitch Negotiate quotations from medical suppliers to select the best competitive quotation Negotiate the terms of contracts with medical providers Receive employees’ requests for family members addition or deletion from medical service Receive n More..


Business Intelligence Supervisor

6 - 8 years
EGP 4000 - 6000
Egypt / 6 - 8 / EGP 4000 - 6000

شركة B.tech

Job Description Implement internal BI solutions Follow up with vendors and their deliverables Lead learning curve of current BI specialists Provide best practice and technical consultations Open to use multiple BI tools (no limited to certain tool) .Net, T-SQL, Python Deliver projects with high quality Reduce bugs in projects deliverables Increase team skills Deliver projects and tasks on time Prepare documentations (Technical documentations, Design documents, business cases, etc) Prepare presentations for demonstrations Job Requirements Education / Graduation level:BSc Degree, Computer Science, Computer Engineering or equivalent Scope of Technical Experience:Design and implementation of DWH, Data Manipulation, Data Analysis, Develop Dashboards Computer Skills: Microsoft SQL server Microsoft BI stack (SSIS, SSAS, Power BI) Other BI tools if exists Technical Skills / Personal Characteristics:Knowledge of BI cycle Solid experience in vendor handling High communication skills High Ownership and commitment Less

Job Description Implement internal BI solutions Follow up with vendors and their deliverables Lead learning curve of current BI specialists Provide best practice and technical consultations Open to use multiple BI tools (no limited to certain tool) .Net, T-SQL, Python Deliver projects with high quality Reduce bugs in projects deliverabl More..


Esb Development Supervisor

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

شركة B.tech

Job Description Assist in designing technical solutions for enterprise systems using the JBoss Fuse to drive the value equation and adapt to a rapidly changing business environment. Knowledge of SOA Design patterns for building middleware systems ground up using Message Routing, Content Enrichment, Message Filtering, Message Transformation, Guaranteed delivery, Message sequencing, Batch message processing, error handling and reconciliation mechanisms. Knowledge of Web Services Interoperability, WS-* standards and ability to suggest, criticize and formulate solutions in a multi-vendor and architecture committee meetings. Identify, analyze and design integration flows using JBoss Studio and technically own and manage the process of ensuring on time and on budget build and integration of the various elements of the solution Identify, analyze and design integration routes using Apache Camel and technically own and manage the process of ensuring on time and on budget build and integration of the various elements of the solution. Good understanding of integration design patterns & best practices. In depth experience using Agile, Scrum and iterative development practices. Job Requirements Must be capable of understanding business requirements, working with Business/Technology leaders, Enterprise Architects and End Users to develop a proposed solution and work with the technical team to develop and deploy the solution Software development experience, web Methods development. Experienced with DevOps model and practices of Continuous Integration. Familiarity with the following tools –Postman, Jenkins, Maven, Stash, GIT, SVN, Soap UI, Experience with design, development and deployment of SOA based architecture for a large organization leveraging multiple COTS Business applications is preferred. Experience with Tomcat, XML, JMS, XSLT, WS-*, SOA/Integration, and API Management technologies and standards. Experience with using one of JAVA IDE (JBDS, Eclipse, NetBeans). Designed and developed Service Oriented Architecture (SOA) concepts including RESTful and SOAP-based services Less

Job Description Assist in designing technical solutions for enterprise systems using the JBoss Fuse to drive the value equation and adapt to a rapidly changing business environment. Knowledge of SOA Design patterns for building middleware systems ground up using Message Routing, Content Enrichment, Message Filtering, Message Transformation, Gua More..


Esb Development Supervisor

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

شركة B.tech

Job Description Assist in designing technical solutions for enterprise systems using the JBoss Fuse to drive the value equation and adapt to a rapidly changing business environment. Knowledge of SOA Design patterns for building middleware systems ground up using Message Routing, Content Enrichment, Message Filtering, Message Transformation, Guaranteed delivery, Message sequencing, Batch message processing, error handling and reconciliation mechanisms. Knowledge of Web Services Interoperability, WS-* standards and ability to suggest, criticize and formulate solutions in a multi-vendor and architecture committee meetings. Identify, analyze and design integration flows using JBoss Studio and technically own and manage the process of ensuring on time and on budget build and integration of the various elements of the solution Identify, analyze and design integration routes using Apache Camel and technically own and manage the process of ensuring on time and on budget build and integration of the various elements of the solution. Good understanding of integration design patterns & best practices. In depth experience using Agile, Scrum and iterative development practices. Job Requirements Must be capable of understanding business requirements, working with Business/Technology leaders, Enterprise Architects and End Users to develop a proposed solution and work with the technical team to develop and deploy the solution Software development experience, web Methods development. Experienced with DevOps model and practices of Continuous Integration. Familiarity with the following tools –Postman, Jenkins, Maven, Stash, GIT, SVN, Soap UI, Experience with design, development and deployment of SOA based architecture for a large organization leveraging multiple COTS Business applications is preferred. Experience with Tomcat, XML, JMS, XSLT, WS-*, SOA/Integration, and API Management technologies and standards. Experience with using one of JAVA IDE (JBDS, Eclipse, NetBeans). Designed and developed Service Oriented Architecture (SOA) concepts including RESTful and SOAP-based services Less

Job Description Assist in designing technical solutions for enterprise systems using the JBoss Fuse to drive the value equation and adapt to a rapidly changing business environment. Knowledge of SOA Design patterns for building middleware systems ground up using Message Routing, Content Enrichment, Message Filtering, Message Transformation, Gua More..


Audit Supervisor

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

Raya Distribution

Job Description Consolidate audit reports to be sent to the audit manager on timely manners & Assist audit manager in taking preventative actions for the Operations cycle Responsible for the daily supervision of audit staff and responsible for the development of audit staff Develops and presents audit Reports and current status when requested & Schedule audit visits for subordinates and monitoring their performance Visits and counts the company’s stocks of inventory (in Warehouses and Distribution offices in case of Distribution, or in Retail stores) on a monthly basis, and compares with system quantities (Oracle and RMS in case of Retail) Determines problems and recommends corrective action for each of the findings; by reporting any differences found to the branch staff and supervisor Analyzes the causes of the lost revenue through investigating all kinds of discrepancies on the RMS system or Oracle Registers findings and results on the reporting system of the auditing department, so that the difference can be deducted from the responsible Sales Representatives’ salaries Carries responsibility for checking clients’ credit before selling any inventory (in case of Distribution& Retail) Carries responsibility for notifying the HR department -after identifying shortages in branches- to take proper action Carries responsibility for the Accounts Receivables monthly closing report verifying the correspondence of inventory on all systems used Carries responsibility for preparing annual reports after the end-of-year audit on all branches and warehouses to adjust mistakes on the RMS or analyze audit reports in coordination with the AR team. Responsible for annual stocking for all trade ( Plan and Adjustment) & Checks Distribution clients' credit validity (in case of Distribution) Job Requirements 3-5 years of experience Less

Job Description Consolidate audit reports to be sent to the audit manager on timely manners & Assist audit manager in taking preventative actions for the Operations cycle Responsible for the daily supervision of audit staff and responsible for the development of audit staff Develops and presents audit Reports and curr More..


Audit Supervisor

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

Raya Distribution

Job Description Consolidate audit reports to be sent to the audit manager on timely manners & Assist audit manager in taking preventative actions for the Operations cycle Responsible for the daily supervision of audit staff and responsible for the development of audit staff Develops and presents audit Reports and current status when requested & Schedule audit visits for subordinates and monitoring their performance Visits and counts the company’s stocks of inventory (in Warehouses and Distribution offices in case of Distribution, or in Retail stores) on a monthly basis, and compares with system quantities (Oracle and RMS in case of Retail) Determines problems and recommends corrective action for each of the findings; by reporting any differences found to the branch staff and supervisor Analyzes the causes of the lost revenue through investigating all kinds of discrepancies on the RMS system or Oracle Registers findings and results on the reporting system of the auditing department, so that the difference can be deducted from the responsible Sales Representatives’ salaries Carries responsibility for checking clients’ credit before selling any inventory (in case of Distribution& Retail) Carries responsibility for notifying the HR department -after identifying shortages in branches- to take proper action Carries responsibility for the Accounts Receivables monthly closing report verifying the correspondence of inventory on all systems used Carries responsibility for preparing annual reports after the end-of-year audit on all branches and warehouses to adjust mistakes on the RMS or analyze audit reports in coordination with the AR team. Responsible for annual stocking for all trade ( Plan and Adjustment) & Checks Distribution clients' credit validity (in case of Distribution) Job Requirements 3-5 years of experience Less

Job Description Consolidate audit reports to be sent to the audit manager on timely manners & Assist audit manager in taking preventative actions for the Operations cycle Responsible for the daily supervision of audit staff and responsible for the development of audit staff Develops and presents audit Reports and curr More..


Transporation Supervisor

0 - 2 years
EGP 100 - 500
Egypt / 0 - 2 / EGP 100 - 500

Aramex

​​​​​​Job Responsibilities: Handle all received customers' requests Monitor the suppliers' performance Communicate with the suppliers for maintenance and replacement in case of accidents or breakdowns Reporting any information that might impact company image, brand or functioning Build strong relationship with suppliers andAramex Follow up daily violations and accidents with the operation manager Report all monthly figures regarding cost and revenue. Job Requirements: Bachelor's degree Proficiency in MS Office (Excel, Word, PowerPoint and Outlook) 3 years of experience in relevant positions Customer centric with strong analytical skills. Excellent interpersonal and communication skills Business oriented and target driven persona. display less Less

​​​​​​Job Responsibilities: Handle all received customers' requests Monitor the suppliers' performance Communicate with the suppliers for maintenance and replacement in case of accidents or breakdowns Reporting any information that might impact company image, brand or functioning Build strong relationship with suppliers andAramex Follow up More..


Land Survey Supervisor Full Time

10 - 15 years
EGP 4000 - 6000
Egypt / 10 - 15 / EGP 4000 - 6000

Inco Group

Job Description Analyze surveyobjectivesandspecificationstoprepare surveyproposals in the tendering phase. Study the project requirements, and present to the project management a plan with manpower and equipmentneededwith estimated cost. Planthesurveyingprojectcycle;thesurveyingchartandtheworkforceplanning,themanpowerallocation, and equipmentneeded,andsupervise its implementation. Manage the purchase requests(PRs) for new surveying equipmentandensure its calibration. Report,monthly,tothemanagementatechnicalreportthatentailsmanpowerplanning,equipmentused the project’sprogress,andresolved issues. Train surveying staff,and directtheir work in suchactivitiesasperforming surveysor drafting maps. Develop criteriafor surveymethodsandprocedures. Coordinatefindings withtheworkofengineeringandarchitecturalpersonnel,clients,andothersconcerned with projects. Job Requirements Bachelor Degree in Engineering or arts (geographic).Bachelor Degree in Engineering or arts (geographic). 10+ years of experience. Can lead his team to achieve the highest daily rates. Cairo residences. Less

Job Description Analyze surveyobjectivesandspecificationstoprepare surveyproposals in the tendering phase. Study the project requirements, and present to the project management a plan with manpower and equipmentneededwith estimated cost. Planthesurveyingprojectcycle;thesurveyingchartandtheworkforceplanning,themanpowerallocation, and equipmentn More..


Ipc Supervisor - Pharmaceutical

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

Multicare

Job Requirements B. Qualification/Knowledge/Experience: Level of Education: Life-Science graduate preferably with post-graduate QMS degree Experience : Previous experience of similar IPC Supervisory role is fundamental Language: Excellent verbal, written and interpersonal communication skills. English fluency essential IT Literacy : MS-Office C. Competencies and Behaviors: Strong organizational and multitasking skills Attention to detail The drive for self-development, the ability to collaborate, and an action-oriented work ethic Indisputable leadership capabilities Excellent written and verbal skills in English Ability to handle simultaneously parallel task with quality delivery Less

Job Requirements B. Qualification/Knowledge/Experience: Level of Education: Life-Science graduate preferably with post-graduate QMS degree Experience : Previous experience of similar IPC Supervisory role is fundamental Language: Excellent verbal, written and interpersonal communication skills. English fluency essential IT Literacy More..


Social Media Moderation Team Leader

1 - 3 years
EGP 4000 - 6000
Egypt / 1 - 3 / EGP 4000 - 6000

Breadfast

Job Description Lead a social media moderation team and monitoring their performance Make sure all public reviews and posts are handled appropriately and customers are satisfied Achieve public ratings targets all over social media apps and platforms Generate monthly reports about public ratings and their breakdown Investigate reasons behind negative reviews and work on shifting them to positive ones Arrange escalations with other team leaders to make sure the customer is satisfied Own the customer experience end-to-end and be the voice of the customer Develop an understanding of the needs of Breadfast customers, and communicating this feedback for the on-going enhancement of the product from a customer perspective Manage a team of customer experience personnel, in terms of overtime, vacation requests, and schedules Review and Resolve Escalations Evaluate team members, monitor how both the team and its individual are performing Proactively think of ways to increase productivity and customer satisfaction. Your observations should be documented in written reports submitted to your direct supervisor Train New Hires Handle daily operations to make sure that the correct procedures are followed and give directions to the team on what to do and how to improve. Job Requirements Bachelor's Degree Minimum one year experience in leading a team Excellent written and verbal communication skills in both Arabic and English languages Previous relevant experience is a must Experience with CRM is preferred Flexible with rotational shifts and can cope with a fast-paced work environment Excellent Knowledge of all social media platforms Desire to provide an outstanding customer experience with a willingness to consistently go above and beyond for customers Ability to deliver constructivefeedback and conduct coaching meetings. Less

Job Description Lead a social media moderation team and monitoring their performance Make sure all public reviews and posts are handled appropriately and customers are satisfied Achieve public ratings targets all over social media apps and platforms Generate monthly reports about public ratings and their breakdown Investigate reasons behind More..


Customer Experience And Client Relation Supervisor

2 - 3 years
EGP 4000 - 6000
Egypt / 2 - 3 / EGP 4000 - 6000

Centro Cdx

Job Description Conduct customer needs/experience research to implement best practice methods and tools Review existing touchpoints with customers and identifying gaps and areas of improvement Design and improve customer experience and journey map before, during and after conversion Design and improve customer feedback gathering process and communicate with different departments to incorporate customers feedback in the process Design and launch customer loyalty programs Create and manage project plan to ensure efficient and quality implementation of department processes Drive customer retention, reduce churn, and increase customer satisfaction and engagement levels Establish monitoring process to ensure achievement of department objectives Reporting and analyzing department results Job Requirements 2 years of experience with customer experience design or similar roles Fluent in English (B2/C1) Data-driven mindset Excellent communication skills Relationship building Customer-centric attitude Project management skills Less

Job Description Conduct customer needs/experience research to implement best practice methods and tools Review existing touchpoints with customers and identifying gaps and areas of improvement Design and improve customer experience and journey map before, during and after conversion Design and improve customer feedback gathering process and c More..