Assistant Branch Manager

Job Description

• Manage daily operations of the branch in the absence of Branch Manager.
• Assist Branch Manager in implementing business development strategies.
• Provide warm, friendly and welcoming atmosphere for both employees and customers.
• Provide quality and exceptionally services to customers.
• Assist Branch Manager to achieve sales target and projected profit.
• Train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to job description.
• Assist Branch Manager to operate the branch in line with company procedures and policies.
• Maintain operational standards to provide an excellent working environment for employees.
• Ensure the facility is kept clean, safe and orderly.
• Communicate personally with customers to ensure customer satisfaction.
• Resolve customer complaints promptly and efficiently.
• Support sales promotion activities including promotional campaigns, micro-marketing events, and trade shows
• Ensure operational excellence and integrity of the branch.
• Develop action plans to enhance operational controls and optimize customer service.
• Assist in performance appraisals, promotions, and compensation activities for employees.

Job Requirements

• At least 2 years of experience as an assistant branch manager or any Supervisory role.
• Hotel system experience is an advantage.
• Males Only.
• Good Physical Fitness.
• Very Good command of English both written and spoken.
• Excellent communication skills
• Strong leadership, analytical and organizational skills.