267+

Agent Jobs in Egypt

267+

Agent Jobs in Egypt


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Displaying Results (267)

Call Center Agent

1 - 3 years
EGP 4000 - 6000
Egypt / 1 - 3 / EGP 4000 - 6000

Royal Lab

Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Job Requirements Bachelor's Degree 1-3 years of experience in a call center environment Understanding of company products, services, and policies. Strong time management and decision making skills Ability to work night Shift Less

Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying informa More..


Call Center Agent

1 - 3 years
EGP 4000 - 6000
Egypt / 1 - 3 / EGP 4000 - 6000

Royal Lab

Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Job Requirements Bachelor's Degree 1-3 years of experience in a call center environment Understanding of company products, services, and policies. Strong time management and decision making skills Ability to work night Shift Less

Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying informa More..


Call Center Supervisor

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

Elzenouki Group

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Working with management team members to support agents and maximize customer satisfaction. Job Requirements High school diploma or equivalent, but more education, especially in management, is preferred. Call center, customer service, or supervisory experience may be required. Proficiency with technology, especially computers, software applications, and phone systems. Exceptional verbal and written communication skills. Strong understanding of company products, policies, and services. Ability to coach, train, and motivate employees and evaluate their performance. Excellent problem solving, leadership, and customer service skills. Analytical, efficient, and thorough. Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours. Less

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or diffic More..


Call Center Supervisor

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

Elzenouki Group

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Working with management team members to support agents and maximize customer satisfaction. Job Requirements High school diploma or equivalent, but more education, especially in management, is preferred. Call center, customer service, or supervisory experience may be required. Proficiency with technology, especially computers, software applications, and phone systems. Exceptional verbal and written communication skills. Strong understanding of company products, policies, and services. Ability to coach, train, and motivate employees and evaluate their performance. Excellent problem solving, leadership, and customer service skills. Analytical, efficient, and thorough. Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours. Less

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or diffic More..


Call Center Agent

0 - 0 years
EGP 4000 - 6000
Egypt / 0 - 0 / EGP 4000 - 6000

Raya Customer Experience

Job Description Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Job Requirements English Level from Good to Excellent. Social and medical insurance Transportation is Provided. Graduates only. Males and Females. Less

Job Description Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains and More..


Call Center Agent

0 - 0 years
EGP 4000 - 6000
Egypt / 0 - 0 / EGP 4000 - 6000

Raya Customer Experience

Job Description Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Job Requirements English Level from Good to Excellent. Social and medical insurance Transportation is Provided. Graduates only. Males and Females. Less

Job Description Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains and More..


Call Center Agent

1 - 2 years
EGP 4000 - 6000
Egypt / 1 - 2 / EGP 4000 - 6000

Duc

Job Description Answering incoming calls in a timely matter and performing cold calls Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management Being on time and available for given shifts Participation on all required training Substitution of other agents if needed Giving immediate feedback in case of any difficulties or issues with the used program Rotational shifts for males and females Last shift starts 10:00pm Transportation Provided Job Requirements Max age 30 Needs fluent English speakers Grads and Egyptians only Less

Job Description Answering incoming calls in a timely matter and performing cold calls Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management Being on time and available for given shifts Participation on all required training Substitution of other agents if needed Giving immediate fe More..


Call Center Agent

1 - 2 years
EGP 4000 - 6000
Egypt / 1 - 2 / EGP 4000 - 6000

Duc

Job Description Answering incoming calls in a timely matter and performing cold calls Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management Being on time and available for given shifts Participation on all required training Substitution of other agents if needed Giving immediate feedback in case of any difficulties or issues with the used program Rotational shifts for males and females Last shift starts 10:00pm Transportation Provided Job Requirements Max age 30 Needs fluent English speakers Grads and Egyptians only Less

Job Description Answering incoming calls in a timely matter and performing cold calls Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management Being on time and available for given shifts Participation on all required training Substitution of other agents if needed Giving immediate fe More..


Senior Sales

2 - 4 years
EGP 4000 - 6000
Egypt / 2 - 4 / EGP 4000 - 6000

New Cairo Online

Responsibilities: Nurture relationships that connect with our clients to generate more sales Hold buyer and seller consultations to find out their needs and wants in a home, then show properties that meet those needs Conduct open houses to promote agency listings Oversee the entire process from property listing to closing to ensure a quick and seamless transaction experience Attract prospective clients to promote new business Have local knowledge of the community and market conditions to answer questions about potential homes, similar properties and the surrounding neighborhood Display and market real property to possible buyers Manage property auctions or exchanges Maintain and update listings of available properties Job Requirements Qualifications Proven working experience as a Real Estate Agent or Real Estate Salesperson Technology driven Excellent communication and negotiation Show good organizational and time management skills MS Office familiarity Less

Responsibilities: Nurture relationships that connect with our clients to generate more sales Hold buyer and seller consultations to find out their needs and wants in a home, then show properties that meet those needs Conduct open houses to promote agency listings Oversee the entire process from property listing to closing to ensure a quick More..


Operation Agent

0 - 0 years
EGP 4000 - 6000
Egypt / 0 - 0 / EGP 4000 - 6000

Shgardi

Job Description Our customer service representative, or CSR, will act as a connection, providing service information and resolving developing problems that our clients might face with precision and competence. Your goal will be to ensure exceptional service standards and sustain high customer satisfaction. Job Requirements Graduates Multi-Tasking skills Excellent written and verbal English and Arabic skills Excellent live-chat communication skills Experience managing a high volume of outbound calls, and inbound chats Comfortably interacting with cross functional teams Experience working with intercom, Slack, Freshdesk, preferred Natural problem solver with strong analytical and critical thinking skills Flexible with shift basis 8 hours rotational shifts and on-site Less

Job Description Our customer service representative, or CSR, will act as a connection, providing service information and resolving developing problems that our clients might face with precision and competence. Your goal will be to ensure exceptional service standards and sustain high customer satisfaction. Job Requirements Graduates Multi-Ta More..


Operations Team Leader

2 - 3 years
EGP 4000 - 6000
Egypt / 2 - 3 / EGP 4000 - 6000

Centro Cdx

Job Description Motivating staff to achieve performance targets through creating a fair and healthy workplace. Developing employees in every contact point, and ensure they are following the required structure for the interactions that ensure high-quality performance Coach, develop, motivate, monitor, and follow up on team members’ performance, quality, and adherence for improving productivity and skills to ensure people development and high performance Monitor agent and team performance, quality, and adherence, take appropriate actions to improve team achievements Supervise workforce management on the team level, problem resolution, and recommending corrective actions to ensure optimum performance, quality, and adherence Respond to customer questions when escalated through communication means to ensure customer satisfaction Analyze and evaluate team results and communicate issues, with the concerned interface via the proper communication way to ensure the enhancement of the team operation workflow and customer satisfaction Manage employees HR related inquiries and actions through HR management system to ensure accurate employee records Create departmental related reports on a periodic basis through tracking, measuring, and monitoring department performance to make decisions on improvement opportunities Job Requirements Advanced English level (B2-C1) Graduate Advanced Communication skills Minimum Experience of 2 Years relevant to LOB type (Sales, Customer service.) Experience in managing teams of 15 – 20 Staff members. Good working knowledge of MS office. (Intermediates excel) Intermediate computer skills. Business writing skills Less

Job Description Motivating staff to achieve performance targets through creating a fair and healthy workplace. Developing employees in every contact point, and ensure they are following the required structure for the interactions that ensure high-quality performance Coach, develop, motivate, monitor, and follow up on team members’ perform More..


Middleware Engineer

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

Interact Technology Solutions

Job Description Good Knowledge and experience (install & Configure, Batch Scripting, Schedule Jobs and Scripts using (PowerShell and VBS), on the below File Transfer components: IBM (Windows) Connect Direct, File Agent and Batch Scripting (Critical) SFTP Server and Client (Windows) (Critical) Good knowledge and experience (Install, configure, patching and administration) on as many as possible application server and messaging systems from the below list: WebSphere ND and Liberty 9 (Mandatory). IBM HTTP server version 9 IBM MQ installation Apache HTTP and reverse proxy Job Requirements Bachelor degree from a reputable university (Communications engineering or computer science background is preferred). Previous experience from 3 to 5 years Medium OS knowledge and experience (Windows and Linux) Fluent English is a must Flexible Working Hours Less

Job Description Good Knowledge and experience (install & Configure, Batch Scripting, Schedule Jobs and Scripts using (PowerShell and VBS), on the below File Transfer components: IBM (Windows) Connect Direct, File Agent and Batch Scripting (Critical) SFTP Server and Client (Windows) (Critical) Good knowledge and experience (Install, config More..


Telemarketing Agent (work From Home)

0 - 3 years
EGP 4000 - 6000
Egypt / 0 - 3 / EGP 4000 - 6000

Proper Business Solutions

Job Description The Specialist is required to adhere to the following: Handling a large volume of calls. Onboard and qualify interested homeowners. Document & report lead outcome via CRM. Follow up on pending leads. Adhere to the required daily target. Maintain a consistent quality standard Job Requirements Application Requirements: English:Fluentor Native speaking. (must) Internet Speed: 10 Megabyte download and 2 Megabyte upload as a minimum. Functioning USB headset. High & Effective communication skills. Must be target-oriented. Professional work ethic. (Self-Starter) Able to work in a dynamic environment. Able to handle & manage client & company expectations. Long-term commitment is needed for this opportunity Less

Job Description The Specialist is required to adhere to the following: Handling a large volume of calls. Onboard and qualify interested homeowners. Document & report lead outcome via CRM. Follow up on pending leads. Adhere to the required daily target. Maintain a consistent quality standard Job Requirements Application Requirements: More..


Telesales Agent

1 - 8 years
EGP 4000 - 6000
Egypt / 1 - 8 / EGP 4000 - 6000

Professional Connection For Consulting

Responsibilities Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Job Requirements Proven experience as telesales specialist or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Less

Responsibilities Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and More..


Customer Service Agent Vodafone Uk - Work From Hom...

1 - 2 years
EGP 4000 - 6000
Egypt / 1 - 2 / EGP 4000 - 6000

Majorel Egypt

Job Description Handling customers over the phone Problem solving. Build a good Rapport with Clients over the phone. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle customer and service inquiries. Manage customers' accounts. Follow up on customer interaction. Job Requirements Excellent communication skills FLUENCY in English is a MUST EXCELLENT MS office skills GRADUATES only can apply Less

Job Description Handling customers over the phone Problem solving. Build a good Rapport with Clients over the phone. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle customer and service inquiries. Manage customers' accounts. Follow up on customer in More..


English Back Office Agent (males And Graduates Onl...

0 - 3 years
EGP 4000 - 6000
Egypt / 0 - 3 / EGP 4000 - 6000

Majorel Egypt

Job Description Main Duties: Handling Cases through E-Mail with the Client Problem Solving & Answering Customer's Inquiries Job Requirements Males Only Excellent in English is a Must Graduates Only Commitment and consistency High Typing Speed in English Less

Job Description Main Duties: Handling Cases through E-Mail with the Client Problem Solving & Answering Customer's Inquiries Job Requirements Males Only Excellent in English is a Must Graduates Only Commitment and consistency High Typing Speed in English


Email And Chat Agent

0 - 0 years
EGP 4000 - 6000
Egypt / 0 - 0 / EGP 4000 - 6000

Majorel Egypt

Job Description Offer help Answer all customer's inquiries and solve issues over the phone, rotational shifts and on rotational days off Job Requirements fluent English Graduates ONLY Max age 35 fixed working hours fixed weekend Transportation provided to El Zahraa and Stadium metro station ONLY Less

Job Description Offer help Answer all customer's inquiries and solve issues over the phone, rotational shifts and on rotational days off Job Requirements fluent English Graduates ONLY Max age 35 fixed working hours fixed weekend Transportation provided to El Zahraa and Stadium metro station ONLY


Call Center Agent

0 - 0 years
EGP 4000 - 6000
Egypt / 0 - 0 / EGP 4000 - 6000

Centro Cdx

Job Description Promote, sell and generate interest towards the client’s products/Services and handle customer inquiries by following a customer excellence procedure. Contacting American seniors and Doctor's offices by using an internal dialer to promote medical services. Promoting medical service by communicating the benefits for the patients to achieve the set target and increase the revenue. Transferring the interested patients by using internal systems to the closer to check their eligibility. Submitting each successful transfer on internal systems by adding the needed product to check its eligibility afterward. Maintaining the quality of the calls by applying the quality checklist to reach the client’s satisfaction. Operating under company guidelines to meet guidelines quality standards. Job Requirements English Level: FLUENT ENGLISH B2/C1 GRADS AND UNDERGRADS Flexible with a fixed US shift from 3 Pm till 12 AM ( Transportation provided) Less

Job Description Promote, sell and generate interest towards the client’s products/Services and handle customer inquiries by following a customer excellence procedure. Contacting American seniors and Doctor's offices by using an internal dialer to promote medical services. Promoting medical service by communicating the benefits for th More..


Customer Care Agent (home Based)

2 - 3 years
EGP 4000 - 6000
Egypt / 2 - 3 / EGP 4000 - 6000

_vois Egypt

Job Description Acting as a single point of contact supporting IR consumer customers. Maintaining the customer experience and providing the best image to the company. Job Requirements Fluency- English C1 Egyptians only. Having ex. in Call Centre is preferred. Communication Skills. Males & Females. Grad, Gap year, Drop out are welcome to apply Less

Job Description Acting as a single point of contact supporting IR consumer customers. Maintaining the customer experience and providing the best image to the company. Job Requirements Fluency- English C1 Egyptians only. Having ex. in Call Centre is preferred. Communication Skills. Males & Females. Grad, Gap year, Drop out are welc More..


Customer Service Agent

0 - 2 years
EGP 4000 - 6000
Egypt / 0 - 2 / EGP 4000 - 6000

Tss

Job Description Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Job Requirements Very good communication skills. Knowledge of online marketing and a good understanding of major marketing channels Ability to multi-task Males only from 20 to 28 years old Near el mokkatam city Good in written Arabic and English. Fast learning and fast typing skills Bachelor's degree Less

Job Description Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing informat More..