Provide the client with smooth onboarding to GlobeMed’s platform.
Manage customer relationships and remain in daily contact with clients to understand their needs and overcome any issues that may hinder the quality of service provided.
Provide professional continuous support through the policy lifetime.
Introduce and coordinate quarterly Service level review visits.
Respond to complaints and resolve issues aiming for customer contentment and satisfaction in a timely manner.
Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience, to assure all terms and conditions of the contractual agreement are well coordinated.
Maintaining and expanding a database of contact information.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.