Insurance Jobs in Bahrain

Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users Provide high-quality resolutions of assigned tickets and managing the expectations of the users Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets Less

Performing the technical accounting, control and reporting activities assigned Performing the regulatory reporting, tax reporting, tax compliance and statutory reporting activities assigned. Participation in finance and business projects. Support engagement with statutory auditors, internal auditors and risk management Less

Ensure effective tax compliance for Indirect and Direct taxation requirements. Perform tax related and other assigned technical / non-technical reconciliation with the general ledger and ensure on-going accuracy in financial reporting. Supporting in monthly closing activities. Perform monthly GL control and closing accounting activities in relation to tax and other areas assigned. Ensure effective performance of assigned control and other reconciliation activities. Timely compilation of regulatory returns, VAT returns and other regulatory reports with high standard of quality. Less

Handle (preparing and/or reviewing) all aspects of daily payroll function related to Asia / Europe / US region, from preparing employment agreement, visa/insurance application coordination, onboarding new joiners, payroll coordination, calculate / validate / compile payroll report; ensure timely, accurate salary payment to employees and statutory payments to relevant authorities. Coordinate and manage service providers to meet requirement from clients and client's employees. Develop procedures and documentation, continuous improvement to optimize efficiency and productivity. Research, monitor and document changes of statutory acts, labor, employment act in Asia / Europe / US to ensure compliance with local requirements. Master relevant Payroll / Leave / Expense systems, provide demo of system and payroll processes to new clients and new employees. Less

Contribute to the company sales and profitability targets for Direct Retail and Partnerships Effective resource and forecasting and work force management optimization. Leverage, monitor and continuously improve CRM and Sales and Service metrics to increase productivity, retention and customer satisfaction. Ensure the best level of customer satisfaction by ensuring process efficiency and quality of service. Work in close collaboration with Regional Direct Retail stakeholders to increase Direct Retail and SME performance and efficiency. Transformation initiatives from Call Center to Contact Center of the future. Enhance Employee satisfaction, engagement, and development. Less

Answer incoming calls, schedule appointments and provide outstanding customer service. Ensuring that patient records are kept up-to-date, through an automated EMR system. Welcome patients and guide them through their visits at the Medical Center. Acquire the necessary insurance approvals for patient procedures. Coordinate patient treatment plans, appointments and packages. Proactively working to continually improve patient experience. Assist with general duties such as opening and closing the center and managing stock. Less

Oversees the completion of all phases of the audit process for assigned multiple concurrent audits to the required GIG and IIA standards. Maintains a strong understanding of key business, finance, and regulatory requirements for the area of the business covered including emerging risks. Performs risk assessments for the area of the business covered, contributing significantly to the Company’s annual internal audit plan. Develop, maintain and enhance the skills and capabilities of your direct reports, empowering them, encouraging knowledge sharing and best practices Develops effective relationships with relevant management within the business areas covered. Works with management in tracking action plans to assist with timely resolution. Less

Organize and maintain personnel records Update internal databases (e.g. record sick or maternity leave) Prepare HR documents, like employment contracts and new hire guides Revise company policies Liaise with external partners, like insurance vendors, and ensure legal compliance Create regular reports and presentations on HR metrics Answer employees queries about HR-related issues Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules) Arrange travel accommodations and process expense forms Less

Provide inspired leadership company-wide. Make high-level decisions about policy and strategy. Report to the board of directors and keep them informed. Develop and implement operational policies and a strategic plan. Act as the primary spokesperson for the company. Develop the company’s culture and overall company vision. Help with recruiting new staff members when necessary. Create an environment that promotes great performance and positive morale. Less

Selection of Freight Forwarders after comparison between prices, lead time and availability of shipment. (For Ex-works and FOB). Prepare the L/C Application/amendments on the prescribed forms of each bank as recommended by Finance & Accounts Dept. Coordination with relevant Ministries / Government agencies for any pre-approvals, destruction / rejected items, and re-tests before or after shipment arrival. Arrange the insurance for all the confirmed orders, except CIF orders. Prepare the shipping documents, send packing lists to concerned stores, and handover to the clearing agents once the arrival notice has been received. . Inform Finance & Accounts Dept to prepare the payment for the local charges incurred to the shipping agents after receiving of arrival notice. Inform and follow up with Warehouse to post FPO’s, post the quantities, GRN, arrange for the new item samples and advise the concerned Departments. Constant follow up with the clearing agents for the invoices in order to prepare the costing for the received shipments. . Prepare the Costing Sheets (calculating final price of product (end cost); cost of goods including transportation, customs, insurance and other incurred costs for all the import shipments Less

The employee is required to achieve the daily sales targets for inbound and outbound calls. Ensure to adhere to the level of productivity prescribed. To answer all calls in a consistent and professional manner as per desired level of Customer Service. Feedback and improvement will be implemented where necessary. To provide customers with accurate information as per the company’s guidelines of all products and countries. Follow up, follow up, follow up with all prospective customers old and new. Employees should ensure that a high level of quality standards is applied to ensure correct information is obtained from the customer for the use of quotations, changes in policies and renewals. Less

Ability to read and interpret blueprints. Assisting supervisors with structural design, planning, layout, and installation. Conduct repair work and installation of doors, windows, drywall, cabinets, stairs, and other fixtures as required. Ability to assess the quality of woodwork and materials. Ability to operate tools, machines, and other equipment. Compliance with local building codes, and health and safety regulations. Less

Maintain, drive, supervise and implement robust technical standards, systems and processes Influence technology strategies and decisions with a high-level of expertise and knowledge Provide direction and support to ensure compliance with relevant legislative specifications and standards Lead a team of staff developing products, and address training needs when necessary Coordinate the regular testing of products to address faults, and provide evaluations in order to improve them Act as a key contact with customers who have technical issues Less

Data entry / Medical review claims that are assigned in CMS at batch level or claim level as the case may be Adjudicate each claim and associated services based on coding rule (UAE market) and policy conditions that includes system driven eligibility checks, coding checks and perform medical investigations Follow pre-approval protocols as per provider handbook Adhere to system driven price list information for financial accuracy of the claims Less

Maintaining up-to-date customer record to track the status of policies Responsible for retention of allocated Health and CL P&C book Handling client requests for any endorsement (adding, deleting and modifying policies) Maintaining a rapport with existing client and conducting retention conversations/meetings Prepare weekly production report for management Maintain company standard credit controls To support sales teams (Direct and Intermediaries) on technical aspects or in the quotation process. Less

The job holder works under his / her own initiative and will exercise significant judgment in relation to the time allocated to specific clients in response to needs being accountable for the effective utilization of his/her time. The job holder is responsible for ensuring effective management and organization of sales records and ensures effective analysis of such records to supplement the sales planning process. The job holder is responsible for ensuring insurance premium is collected in line with the Company’s terms of business liaising with credit control to minimize outstanding debt Less

Handling all correspondence through telephone and email and making sure that the multiple available programs and optimal level of customer service are utilized appropriately. Determining all essential equipment and staying updated with knowledge of all required documents and approvals. Maintaining all processes and filters, providing technical assistance to the entire work flow and maintaining communication in routine activities. Handling procedures of various insurance products, managing the same as per the service level agreements and suggesting improvements in the processes. Modifying, updating and processing existing policies, making claims to reflect any change in type of insurance, coverage amount or beneficiary. Planning for all insurance activities and evaluating all products and providing the required training. Less

Managing the finance department and marketing Islamic finance programs and formulas in accordance with the approved financing programs and policies, strengthening the bonds of cooperation between the bank and clients, studying market conditions and clients and making recommendations that would attract new clients and maintain existing clients. Supervising the implementation of clients' requests related to financing requests, documentary credits and guarantees, and following up on insurance policies and others, in accordance with work procedures. Expressing an opinion and making the necessary recommendations regarding the submitted funding requests Receiving and auditing grant/amendment/renewal of funding requests;To ensure its completion and to ensure that all conditions are met in accordance with work procedures. Less

Organize and maintain personnel records Update internal databases (e.g. record sick or maternity leave) Prepare HR documents, likeemployment contractsandnew hireguides Revise companypolicies Liaise with external partners, like insurance vendors, and ensure legal compliance Create regular reports and presentations on HR metrics (e.g.turnover rates) Answer employees queries about HR-related issues Less

Manage all compliance matters and issues at MedNet In coordination with the Head of Compliance, manage the overall relationship with local regulator as required, coordinate all tasks with these institutions to ensure fulfillment of regulatory requirements Act as an open interface to MedNet staff of all levels to educate on and ensure they meet the regulatory requirements Maintain and update the Financial Crime and AML policies and procedures, systems and controls Less