Apprentice Property Administrator- Castledene

About Castledene

Originally working from a serviced office in Peterlee, we bought and renovated the former RAFA club in Easington in May 2010 and have been here ever since. Growing from one employee, we now employ over 45 staff across the company, with 20 staff operating from here including the accounts dept and our MD John Paul. It is the largest branch in the group, managing over 550 properties in the local area.

Training to be provided

The successful apprentice will be completing a Level 2 Housing and Property Management qualification.

Main Duties include:

• Dealing with day to day general enquiries face to face/telephone and administration
  
• Coordinate with letting department in relation to all management activities for the designated property accounts
  
• Answering telephone calls and assisting office activities
  
• Making outbound calls
  
• Filing
  
• Keep thorough file notes of every action and conversation with suppliers, landlords and tenants
  
• Assist with any other ad-hoc tasks required by the team
  
• Updating the system
  
• Assisting other members of staff with potentially tenancy renewals, repairs, tenant applications and property inspections
  

Requirements

Desired skills

• Excellent communication skills
  
• Team working skills
  
• Organisational skills
  

Personal qualities

• Eager to learn
  
• An interest in the property sector
  

Desired qualifications

• 5 GCSEs A*-C/9-4 including Maths and English
  
• Functional skills can be completed as part of the apprenticeship
  

Benefits

Future prospects

• Opportunity to progress on to higher apprenticeships in the property sector.