• Develop, implement and manage systems and procedures for profitable service marketing for the Photocopier division in order to make sure the procedure is going smoothly to achieve customer satisfaction.
• Set goals, motivate team and drive operational initiatives around processes, system tooling and scalability through training courses to develop work.
• Key responsibilities of Services, Photocopier Production Sales MPS/ OPS Business driver
• Conduct periodic inter-branch meetings in order to discuss with the customer how to increase the contract to ensure efficiency and effectiveness across the board service.
• Hiring new staff according to the needs of the service department, and puts the number of employment prospects, which is expected to need in the future.
• Engage with other departments /senior management to ensure right forecast and ordering of technical parts, consumables and peripherals. Konica PP machines.
• Deliver a consistent and coherent message to the team on skill set development, career progression, by seeking support from the management.
• Follow up the day to day business and visit the customers in order to achieve customer satisfaction
A Confidential Company in United Arab Emirates