He/She is responsible for the day-to-day administration, maintenance, monitoring, troubleshooting, and support of the company’s SAP landscape, including all instances and clients supporting ECC, Business Objects, and any other SAP applications.Furthermore, he/she will be responsible for ensuring users have the correct access and authorizations, and that our IT Infrastructure Team and 3rd party hosting partners are providing a secured operating environment (physical and logical). Essential Duties: Performs daily SAP monitoring, troubleshooting and correction of the SAP environment; including interactive, batch and print sub-systems, so that SAP applications are available and performing at acceptable levels.
Ensures steps are taken in a timely manner to ensure SAP database is healthy and properly tuned for maximum performance. Ensures appropriate and timely steps are taken to maintain instances and clients in accordance with best practices including refreshes, client copies, identifying and applying SAP OSS notes, support packs, and enhancement packs. Ensures SAP security is monitored and managed, that steps are taken to ensure users have the right access and authorizations, that segregation of duties (SoD) are followed, and that proactive steps are taken to identify violations and security risks, up to and including add, change, deletion of security profiles, roles and transactions.
Provides support and maintenance of the SAP LDAP and SSO configurations. Manages system level printers and peripherals. Installs SAP proprietary or other add-on software. SAP security operations Starting or stopping SAP instance OS space and disk management SAP system backup SAP system monitoring for superior performance and health Upgrading SAP kernels User administration and authorization Creating, controlling and managing batch jobs OS level backup and recovery Request and transport management system OS level patch monitoring, security and management SAP OSS Notes implementation Applying add-ons and support packages System landscape configuration and operation Daily Operations
To ensure that SAP system is up and running Check DB/OS/SAP system logs Evaluate backup operation results Check database operations Check background job status and work process status Check Dump status Verify user operations, lock table and failed updates Identify SAP performance and usage issues Check CPU and memory usage, and response time Archive directory status validation Check free space in database Weekly Operations Clean up transport buffers and spool Check spool requests Run check for TemSe consistency Analyzing Early
Watch report Review and validate security audit log Monitoring tablespace growth, free space and DB growth Evaluate database consistency Monthly Operations Cleaning old logs Defragmenting storage memory Checking and evaluating directory structure Monitoring growth of the database Yearly Tasks Archiving backups at the end of the year User security controls Checking locked transactions