It Service Management Jobs in Dubai - Vacancies in Nov 2021 - Drjobpro.com :sortBy
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21085+ It Service Management Jobs in Dubai

21085+

It Service Management Jobs in Dubai

It Service Management Jobs in Dubai


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It Service Management Specialist

1 Year
Negotiable
UAE / 1 Year / Negotiable

IT Service Management Analyst must possess strong skills in development, facilitation and implementation of ITIL processes and tools within the ITSM / ITIL framework. He / she is responsible for standardizing processes, templates and tools that support industry best practices and applying continual service improvements to remediate process gaps. IT Service Management Analyst requires soft skills, diplomacy and tact necessary to work effectively within a large IT department. Skills * Ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease * Possess proficient analytical, problem solving and decision making skill * Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership * Strong verbal and written communication skills, problem solving skills (Required) * Strong ability to work independently and manage one's time (Required) * Advanced knowledge of computer software, Excel, Word, PowerPoint, (Required) Less

IT Service Management Analyst must possess strong skills in development, facilitation and implementation of ITIL processes and tools within the ITSM / ITIL framework. He / she is responsible for standardizing processes, templates and tools that support industry best practices and applying continual service improvements to remediate process gaps. IT More..


Global It Service Desk

1 Year
Negotiable
UAE / 1 Year / Negotiable

The Service Desk Analyst delivers maintenance for a primary incident solution, and it is reported to the centralized division of service desk. Usually, responsibilities include initial test, allocation of the task, research, and resolution of primary incidents and requests concerning the use of application software and hardware products along with infrastructure constituents. The Service Desk Analyst is accountable for gathering information through a client conversation, log on to support tools, and additional support staff (service resources) if needed. Issues outside the scope of their capability or responsibility are fixed by engaging in routine other service resources from other facilities, unit, organizational groups, or the businesses service desk. Service Desk Analysts fixes the cases informed by consumers or customers. The Service Desk Analysts typically offer the first point of contact with the client. During the incident resolving process, analysts work with other experts, vendors, and specialists to solve the incidents for the customers. Service Desk Analysts also generate provision of requirements for users in the self-service intranet, update requirements, and look up the position of requests. In the IT department of an organization, Service Desk Analysts have right to use to the following workstation: Less

The Service Desk Analyst delivers maintenance for a primary incident solution, and it is reported to the centralized division of service desk. Usually, responsibilities include initial test, allocation of the task, research, and resolution of primary incidents and requests concerning the use of application software and hardware products along wit More..



Friendly presence and helpful attitude good interpersonal skills and ability to work well with others Ability to utilize the applications for Microsoft Office for support reporting and documentation Excellent oral and written communication skills Ability to provide technical support over the phone good phone skills professional demeanor previous customer service experience strongly desired Good problemsolving skills ability to visualize a problem or situation and think abstractly to solve it Ability to handle constantly changing flow of traffic remain productive during slow times be able to multitask effectively during busy times exercise patience and professionalism during stressful situations Creativity Ability to think around problems and come up with creative solutions is helpful Ability to work with or without direct supervision Less

Friendly presence and helpful attitude good interpersonal skills and ability to work well with others Ability to utilize the applications for Microsoft Office for support reporting and documentation Excellent oral and written communication skills Ability to provide technical support over the phone good phone skills professional demeanor previous More..


It Service Desk Engineers

1 Year
Negotiable
UAE / 1 Year / Negotiable

IT Service Desk Engineers With excellent English to join for a temporary project of 1 month. Responsibilities will include but not limited to Relevant work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Should have hands-on experience on Office365, outlook configuration, MS office products, etc. Hands-on experience with Windows OS environments Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help. Less

IT Service Desk Engineers With excellent English to join for a temporary project of 1 month. Responsibilities will include but not limited to Relevant work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Should have hands-on experience on Office365, outlook configuration, MS office pro More..



IT Service Desk Engineers With excellent English to join for a temporary project of 1 month. Responsibilities will include but not limited to Relevant work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Should have hands-on experience on Office365, outlook configuration, MS office products, etc. Hands-on experience with Windows OS environments Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help. Less

IT Service Desk Engineers With excellent English to join for a temporary project of 1 month. Responsibilities will include but not limited to Relevant work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Should have hands-on experience on Office365, outlook configuration, MS office pro More..



Problems that are causing service and business impact to client are identified and closed with best solution to improve the service business availability. Ensuring that the problems for which they are responsible, progress through the problem management process in a timely and prioritized fashion Ensuring that the information entered in the problem investigations and known errors that they manage is accurate and complete Reviewing periodically their problem investigations for which a practical structural solution cannot be found Verifying structural solutions and closing the known errors and problem investigations that they manage Integrate Problem Management with Other ITSM Processes to Minimizing the impact of unavoidable incidents Responsible for maintaining Known error database in HPSM tool to reduce the incident volume and its life cycle. Qualification Very good understanding and awareness of the ITIL Problem management process and procedures Experience of working within busy environment in a problem manager role Strong individual with the ability to communicate and negotiate at all levels. Exceptional communication skills, both written and verbal Ability to establish and maintain strong relationships Acute business acumen and understanding of organizational issues and challenges Good organizational skills plus the ability to motivate people across the organization to Less

Problems that are causing service and business impact to client are identified and closed with best solution to improve the service business availability. Ensuring that the problems for which they are responsible, progress through the problem management process in a timely and prioritized fashion Ensuring that the information entered in the problem More..



ITSM solutions that adhere to Information Technology Infrastructure Library ITIL framework through the use of industry s best practices and governance methodologiesJob Title ITSM Consultant Service Problem managementJob Location Jeddah Kingdom of Saudi ArabiaExperience Minimum of 8 Years in Service management Problem management in IT BFSIJob Type Permanentexperience Level 8 yearsSalary Open for discussionJob Description Problems that are causing service and business impact to client are identified and closed with best solution to improve the service business availability Ensuring that the problems for which they are responsible progress through the problem management process in a timely and prioritized fashion Ensuring that the information entered in the problem investigations and known errors that they manage is accurate and complete Reviewing periodically their problem investigations for which a practical structural solution cannot be foundVerifying structural solutions and closing the known errors and problem investigations that they manageIntegrate Problem Management with Other ITSM Processes to Minimizing the impact of unavoidable incidentsResponsible for maintaining Known error database in HPSM tool to reduce the incident volume and its life cycleQualificationVery good understanding and awareness of the ITIL Problem management process and procedures Experience of working within busy environment in a problem manager roleStrong individual with the ability to communicate and negotiate at all levels Exceptional communication skills both written and verbalAbility to establish and maintain strong relationships Acute business acumen and understanding of organizational issues and challenges Good organizational skills plus the ability to motivate people across the organization toprovides solutions Demonstrable customer managementservice skillsIf you are interested in this position please click the APPLY NOW button for immediate employment consideration Less

ITSM solutions that adhere to Information Technology Infrastructure Library ITIL framework through the use of industry s best practices and governance methodologiesJob Title ITSM Consultant Service Problem managementJob Location Jeddah Kingdom of Saudi ArabiaExperience Minimum of 8 Years in Service management Problem management in IT BFSIJob Type More..


It

2 - 2
AED 0 - 0
UAE / 2 - 2 / AED 0 - 0

An Assistant Store Manager, or Assistant Manager, isresponsible for supporting the Store Manager in the daily business operations of a retail store. General tasks include supervising employees, communicating with and helping customers and carrying out directives given by the manager and the store owner Less

An Assistant Store Manager, or Assistant Manager, isresponsible for supporting the Store Manager in the daily business operations of a retail store. General tasks include supervising employees, communicating with and helping customers and carrying out directives given by the manager and the store owner


It

2 - 2
AED 0 - 0
UAE / 2 - 2 / AED 0 - 0

Responsibilities: Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations of new software and hardware. Providing support to users and being the first point of contact for error reporting. Establishing good relationships with all departments and colleagues. Conducting daily backup operations. Managing technical documentation. Less

Responsibilities: Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-viru More..

Premium

Service Crew Premium

0 - 1
AED 1700 - 1900
UAE / 0 - 1 / AED 1700 - 1900

1) Must be comfortable in operating computer driven POS system for daily sales receipts and deliveries. 2) Must be to provide daily cash opening and closing report and cash handover. 3) Have to handle daily stock keeping of outlet for bakery products and raise daily requirement to production as per outlet sales. 4) Must have pleasant personality and decent communication skills and willingness for customer service to help customer choose products for maximum customer satisfaction. 5) Handling customer issues tactfully and reporting to management accordingly. 6) Must be able write customer messages and names on cakes using fresh cream/jam as per customer requirement. 7) Maximize product sales by telling customers about products, offering samples and suggestions for use, preparation and menu ideas. 8) making sure all prices and labels are correct. 9) Work independently and as part of a team. 10) Represented leadership skills by implementing new ideas to reduce sales loss, and increasing sale gains. 11) Understanding of basic food safety guidelines. Less

1) Must be comfortable in operating computer driven POS system for daily sales receipts and deliveries. 2) Must be to provide daily cash opening and closing report and cash handover. 3) Have to handle daily stock keeping of outlet for bakery products and raise daily requirement to production as per outlet sales. 4) Must have pleasant personality More..