Front Office Management Jobs in Dubai - Vacancies in Nov 2021 - Drjobpro.com :sortBy
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18599+ Front Office Management Jobs in Dubai

18599+

Front Office Management Jobs in Dubai

Front Office Management Jobs in Dubai


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Displaying Results (18599)

Front Office

1 - 1
AED 0 - 0
UAE / 1 - 1 / AED 0 - 0

Respond to Guest queries in a timely and efficient manner Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Less

Respond to Guest queries in a timely and efficient manner Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Understand thoroughly all hotel room categories, room rates, packages, promoti More..


Front Office

1 Year
Negotiable
UAE / 1 Year / Negotiable

Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take down messages. Accept all letters and packages, and distribute them to their appropriate departments. Monitor, organize and forward emails. Track and order office equipment and supplies. Maintain records and files. Oversee the office budget. Less

Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take down messages. Accept all letters and packages, and dis More..


Management Office

2 - 2
AED 0 - 0
UAE / 2 - 2 / AED 0 - 0

Develop and run the Project Management Office with the aim of improving implementation capability and act as single source of truth for the status of current loyalty projects Implement project management tools and best practices to improve efficiency of the team Oversee implementation of loyalty projects to ensure they are executed as per the agreed timelines, quality, budget and that customer requirements are met Project risk management including risk assessment strategy, policies, and actively mitigating these Work closely with loyalty team members to prepare regular senior management packs and meetings for steering on programme performance, strategic initiatives and design Manage multiple internal stakeholders regarding programme strategy and implementation using the appropriate content / forum, across levels of seniority and functions Less

Develop and run the Project Management Office with the aim of improving implementation capability and act as single source of truth for the status of current loyalty projects Implement project management tools and best practices to improve efficiency of the team Oversee implementation of loyalty projects to ensure they are executed as per the ag More..


Management Office

2 - 2
AED 0 - 0
UAE / 2 - 2 / AED 0 - 0

Job Responsibilities Develop and run the Project Management Office with the aim of improving implementation capability and act as single source of truth for the status of current loyalty projects Implement project management tools and best practices to improve efficiency of the team Oversee implementation of loyalty projects to ensure they are executed as per the agreed timelines, quality, budget and that customer requirements are met Project risk management including risk assessment strategy, policies, and actively mitigating these Work closely with loyalty team members to prepare regular senior management packs and meetings for steering on programme performance, strategic initiatives and design Manage multiple internal stakeholders regarding programme strategy and implementation using the appropriate content / forum, across levels of seniority and functions Job Requirements Create a collaborative team environment Accurate and transparent tracking of project activities, status, risks Coordination of the loyalty team and the wider organization to achieve project goals Less

Job Responsibilities Develop and run the Project Management Office with the aim of improving implementation capability and act as single source of truth for the status of current loyalty projects Implement project management tools and best practices to improve efficiency of the team Oversee implementation of loyalty projects to ensure they are e More..


Office Management

0 - 0
AED 0 - 0
UAE / 0 - 0 / AED 0 - 0

Coordinate across functions and business units to streamline bookings, activities and events taking place at the experience center Collaborate and coordinate with business units to organize activities they that’d like to conduct or products that they’d like to showcase in the experience center Control the booking system, ensuring that bookings are fairly placed with no double bookings Investigate when there are dubious bookings Ensure the experience center is utilized to its fullest extent across departments in support of all business and interdepartmental objectives. Align business goals with customer-focused culture Greet clients and ensures a great customer experience is delivered to each customer Lead the tour of the experience center to clients Grant access to the various experience center rooms when needed Take charge of gathering the catering orders for client meetings, projects, workshops and ensures successful delivery and service Is always present to host clients for exceptional meetings scheduled after 6pm Keep track of clients visits and their visual experiences on each visit Deliver an exceptional customer experience at all touch points Help develop our team, including onboarding, training, and coaching team members to deliver best-in-class customer service Ensure the experience center team members are properly supported and informed of needed information to best conduct day-to-day tasks as well as special projects. Supervise floor support and AV technicians in correct set-ups of the rooms Assist the floor support in setting up “The Difference” and “The Lab” Ensure team members are responding to customer and employee concerns in a timely and efficient manner Ensure policies, procedures, and practices are communicated, monitored, and enforced uniformly amongst all people in the team Identify development areas and drive all strategic and operational activities through to successful completion Design process improvements that help standardize and drive best practices across the organization Identify change initiatives to support successful productivity levels and quality customer service Identify opportunities to reduce costs and/or increase productivity; oversee the implementation of resulting policies, procedures and practices Gather data and analyze KPI’s to identify operational deficiencies and opportunity areas Address external and internal issues and ensure all escalations are resolved in a manner that restores customer faith without burdening the business Participate in the recruitment activities to ensure PwC hires the best talent available Ensure that short term and long term resourcing needs are met; create contingency plans to minimize any negative impact to the day-to-day productivity and effectiveness of the experience center. -Get stuff done - know how to develop and implement a process, problem- solve, and iterate to continually improve. And don’t be afraid to roll up your sleeves and dig in. Basic Qualifications Position Requirements Strong experience managing operations in the hospitality industry is required to be successful in this role 5+ years of customer experience or operations management, with a record of developing customer-facing strategies that drive satisfaction and loyalty Proven engaging leader with a successful track record of delivering service excellence through developing people Experience in strategic planning leading to service excellence required Bachelor's degree required Ability to understand the PwC culture and uphold its integrity High level of customer service excellence required Strong written and verbal communication skills including the ability to articulate ideas clearly and concisely in a variety of settings, adjusting the message to suit the audience Proven ability to motivate, inspire, and lead a growing team in an ever- changing business environment Proven ability to successfully collaborate cross-functionally to achieve business objectives Ability to work a flexible schedule when needed, which may include evening, weekend and holidays Comfortable using data to define goals, and measure progress Effective at translating strategy into tactical actions Experience driving change management and organizational adoption initiatives Highly organized with strong project management skills and ability to prioritize Proactive self-starter, outcome-oriented Passionate advocate for the customer Strong attention to detail Preferred Qualifications Bilingual (English/Arabic) communication abilities are a plus. Bachelor in Hospitality Management preferred. Interest in technology and innovation is a plus. Experience working in a multi-national company strongly preferred. Less

Coordinate across functions and business units to streamline bookings, activities and events taking place at the experience center Collaborate and coordinate with business units to organize activities they that’d like to conduct or products that they’d like to showcase in the experience center Control the booking system, ensuring th More..


Management Office

2 - 2
AED 0 - 0
UAE / 2 - 2 / AED 0 - 0

Job Responsibilities Develop and run the Project Management Office with the aim of improving implementation capability and act as single source of truth for the status of current loyalty projects Implement project management tools and best practices to improve efficiency of the team Oversee implementation of loyalty projects to ensure they are executed as per the agreed timelines, quality, budget and that customer requirements are met Project risk management including risk assessment strategy, policies, and actively mitigating these Work closely with loyalty team members to prepare regular senior management packs and meetings for steering on programme performance, strategic initiatives and design Manage multiple internal stakeholders regarding programme strategy and implementation using the appropriate content / forum, across levels of seniority and functions Job Requirements Create a collaborative team environment Accurate and transparent tracking of project activities, status, risks Coordination of the loyalty team and the wider organization to achieve project goals Less

Job Responsibilities Develop and run the Project Management Office with the aim of improving implementation capability and act as single source of truth for the status of current loyalty projects Implement project management tools and best practices to improve efficiency of the team Oversee implementation of loyalty projects to ensure they are e More..


Management Office

2 - 2
AED 0 - 0
UAE / 2 - 2 / AED 0 - 0

Job Responsibilities Develop and run the Project Management Office with the aim of improving implementation capability and act as single source of truth for the status of current loyalty projects Implement project management tools and best practices to improve efficiency of the team Oversee implementation of loyalty projects to ensure they are executed as per the agreed timelines, quality, budget and that customer requirements are met Project risk management including risk assessment strategy, policies, and actively mitigating these Work closely with loyalty team members to prepare regular senior management packs and meetings for steering on programme performance, strategic initiatives and design Manage multiple internal stakeholders regarding programme strategy and implementation using the appropriate content / forum, across levels of seniority and functions Job Requirements Create a collaborative team environment Accurate and transparent tracking of project activities, status, risks Coordination of the loyalty team and the wider organization to achieve project goals Less

Job Responsibilities Develop and run the Project Management Office with the aim of improving implementation capability and act as single source of truth for the status of current loyalty projects Implement project management tools and best practices to improve efficiency of the team Oversee implementation of loyalty projects to ensure they are e More..


Management Office

2 - 2
AED 0 - 0
UAE / 2 - 2 / AED 0 - 0

Job Responsibilities Develop and run the Project Management Office with the aim of improving implementation capability and act as single source of truth for the status of current loyalty projects Implement project management tools and best practices to improve efficiency of the team Oversee implementation of loyalty projects to ensure they are executed as per the agreed timelines, quality, budget and that customer requirements are met Project risk management including risk assessment strategy, policies, and actively mitigating these Work closely with loyalty team members to prepare regular senior management packs and meetings for steering on programme performance, strategic initiatives and design Manage multiple internal stakeholders regarding programme strategy and implementation using the appropriate content / forum, across levels of seniority and functions Job Requirements Create a collaborative team environment Accurate and transparent tracking of project activities, status, risks Coordination of the loyalty team and the wider organization to achieve project goals Less

Job Responsibilities Develop and run the Project Management Office with the aim of improving implementation capability and act as single source of truth for the status of current loyalty projects Implement project management tools and best practices to improve efficiency of the team Oversee implementation of loyalty projects to ensure they are e More..


Front Office

2 - 2
AED 0 - 0
UAE / 2 - 2 / AED 0 - 0

Keeping front desk tidy and presentable with all necessary material Greeting and welcoming desks as they approach the front desk Answering questions and addressing complaints Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receiveletters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Less

Keeping front desk tidy and presentable with all necessary material Greeting and welcoming desks as they approach the front desk Answering questions and addressing complaints Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receiveletters, packages etc. and distribute them Prepare outgoing More..


Front Office

1 Year
Negotiable
UAE / 1 Year / Negotiable

Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check-out procedures, including reservations and financial transactions Promptly address guests’ requests, like in-room dining Actively listen to and resolve complaints Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services Less

Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check-out procedures, including reservations and financial transaction More..