Customer Support Jobs in Dubai - Vacancies in Jan 2022 - Drjobpro.com
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14831+ Customer Support Jobs in Dubai

14831+

Customer Support Jobs in Dubai

Customer Support Jobs in Dubai


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Displaying Results (14831)
Premium

Customer Support Associate Premium

0 - 3
AED 2800 - 3000
UAE / 0 - 3 / AED 2800 - 3000

Confidential

We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating inquiries to relevant individuals and departments. Contacting customers to give them accurate feedback on the progress of their inquiries. Providing outstanding customer service. Updating customer information as required. Maintaining confidentiality of information. Performing other duties as the need arises. Customer Service Associate Requirements: High school diploma, GED, or suitable equivalent. 1+ years of customer service experience, preferably in a related field. Successful completion of provided training. Proficient computer skills. Experience with CRM preferred. Proficient with MS Office suites. Excellent phone etiquette. Outstanding communication skills, both verbal and written. Strong people skills. Ability to sit at a desk for extended periods. Less

We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multit More..


Customer Service Support

0 - 1
Do not disclose
UAE / 0 - 1 / Do not disclose

Rtc-1 Employment Services

- Resolves customer complaints via phone, email, mail, or social media - Greets customers warmly and ascertain problem or reason for calling - Prepares product or service reports by collecting and analyzing customer information - Contributes to team effort by accomplishing related results as needed - Opens customer accounts by recording account information - Maintains customer records by updating account information Less

- Resolves customer complaints via phone, email, mail, or social media - Greets customers warmly and ascertain problem or reason for calling - Prepares product or service reports by collecting and analyzing customer information - Contributes to team effort by accomplishing related results as needed - Opens customer accounts by recording account More..


Specialist Customer Support

0 - 2
AED 0 - 0
UAE / 0 - 2 / AED 0 - 0

Microsoft

Fulfill Support contract obligations by driving quality planning and delivery of Support services to realize customer business outcomes and overall experience with Microsoft solutions. Partner with your customer and Account Team to prioritize and plan customer engagements and programs across cloud and on-premise workloads. Define outcomes to improve the health, performance, and business capabilities of the prioritized workloads to drive customer value realization. Orchestration, customer sponsor management, and stakeholder communication of prioritized engagements and programs. Less

Fulfill Support contract obligations by driving quality planning and delivery of Support services to realize customer business outcomes and overall experience with Microsoft solutions. Partner with your customer and Account Team to prioritize and plan customer engagements and programs across cloud and on-premise workloads. Define outcomes More..


Customer Support Executive

2 - 2
AED 0 - 0
UAE / 2 - 2 / AED 0 - 0

Excelsior Group

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Less

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, More..


Customer Service Support

1 Year
Negotiable
UAE / 1 Year / Negotiable

Confidential Company

The company?s product range contains a host of different accessories, from vehicle specific applications to a range of accessories which are suitable no matter what vehicle you own.Job Role: Resolves customer complaints via phone, email, mail, or social mediaGreets customers warmly and ascertain problem or reason for callingPrepares product or service reports by collecting and analyzing customer informationContributes to team effort by accomplishing related results as neededOpens customer accounts by recording account information Maintains customer records by updating account informationResolves product or service problems by clarifying the customer?s complaint, determining the cause of the problem, Selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution Less

The company?s product range contains a host of different accessories, from vehicle specific applications to a range of accessories which are suitable no matter what vehicle you own.Job Role: Resolves customer complaints via phone, email, mail, or social mediaGreets customers warmly and ascertain problem or reason for callingPrepares product or se More..


Customer Support Executive

3 - 3
AED 0 - 0
UAE / 3 - 3 / AED 0 - 0

Netparcel

- Serving as the first point of contact for any customer related issue through helpline and email support. - Understanding customer requirements to be able to service accurately and effectively. - Tracking customer requests through our integrated CRM platform and generating support tickets. - Coordinating with Operations and Finance Teams to relay relevant information and resolutions to customers. - Onboarding new customers including conducting virtual demos of platform. - Building and maintaining a strong relationship with customers that imbues trust and dependability. - Managing multiple customer queries simultaneously. - Tracking key metrics. - Actively identify areas of improvement in existing processes. Less

- Serving as the first point of contact for any customer related issue through helpline and email support. - Understanding customer requirements to be able to service accurately and effectively. - Tracking customer requests through our integrated CRM platform and generating support tickets. - Coordinating with Operations and Finance Teams to relay More..


Specialist Customer Support

0 - 2
AED 0 - 0
UAE / 0 - 2 / AED 0 - 0

Microsoft

Fulfill Support contract obligations by driving quality planning and delivery of Support services to realize customer business outcomes and overall experience with Microsoft solutions. Partner with your customer and Account Team to prioritize and plan customer engagements and programs across cloud and on-premise workloads. Define outcomes to improve the health, performance, and business capabilities of the prioritized workloads to drive customer value realization. Orchestration, customer sponsor management, and stakeholder communication of prioritized engagements and programs. Less

Fulfill Support contract obligations by driving quality planning and delivery of Support services to realize customer business outcomes and overall experience with Microsoft solutions. Partner with your customer and Account Team to prioritize and plan customer engagements and programs across cloud and on-premise workloads. Define outcomes More..



Rtc-1 Employment Services

Attend to all customer inquiries Offer outstanding customer services at all times Determine customer needs and provide appropriate solutions Ensure confidential information is maintained wel l Obtain orders from the clients Make calls to customers and provide them with accurate feedback or information Conduct any other related tasks as may be required Job Qualifications and Experience Should be a graduate with Degree in a Business related course At least years of relevant working experience Good communication and interpersonal skills Possess excellent phone etiquette Must be a competent user of the computer Must have a positive attitude with excellent customer service skills Only male or female candidates are required Ideal candidates must be on visit or cancelled visa Application Procedure: All qualified candidates are encouraged to upload their recently updated CVs Less

Attend to all customer inquiries Offer outstanding customer services at all times Determine customer needs and provide appropriate solutions Ensure confidential information is maintained wel l Obtain orders from the clients Make calls to customers and provide them with accurate feedback or information Conduct any other related tasks as may be req More..



Confidential Company

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Less

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series More..


Customer Support Centre Agent

1 Year
Negotiable
UAE / 1 Year / Negotiable

Al Futtaim Group

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day. As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us. About Al-Futtaim IKEA GROWING TOGETHER... We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people. Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates. About You You have an eagerness and passion to want to help customers. You are empathetic and are able to solve problems with customer centric solutions. You are able to work under pressure and can persuade others. You have good organizational skills. What's more, we believe that you have the following knowledge, capabilities and motivation: Live and share the IKEA values every day High School graduate years experience in call center or contact center Experience working with Genesys / CRM systems is an advantage Retail background MS Excel and computer literate Thinking and Analytical Skills Effective Communication Less

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you More..