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Call Centre Guest Relations Executive
drjobs Call Centre Guest Relations Executive

Call Centre Guest Relations Executive

drjobs 2 - 2 years
drjobs Not Disclosed
drjobs 1 Vacancy
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Call Centre Guest Relations Executive
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Job Description

Req ID : 1654506

Responsibilities:

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed

Company Industry

Hotels / Hospitality

Department / Functional Area

Chefs / F&B / Housekeeping / Front Desk

Key Skills

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