drjobs
Call Centre Agent
drjobs
Call Centre Agent
drjobs Call Centre Agent

Call Centre Agent

drjobs 2 - 2 years
drjobs Not Disclosed
drjobs 1 Vacancy
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Call Centre Agent
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Job Description

Req ID : 1673601

Responsibilities:

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

Company Industry

IT - Software Services

Department / Functional Area

Chefs / F&B / Housekeeping / Front Desk

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