Call Center Management Jobs in Dubai - Vacancies in Nov 2021 - Drjobpro.com :sortBy
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15509+ Call Center Management Jobs in Dubai

15509+

Call Center Management Jobs in Dubai

Call Center Management Jobs in Dubai


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Displaying Results (15509)

Call Center

1 Year
Negotiable
UAE / 1 Year / Negotiable

Answer incoming calls respond to customers email queries Maintain and update customer details Communicate with customers answer queries Provide service information to customers Route calls to appropriate resources Document all call information as per standards Follow up customer calls where necessary Upsell services Maintain call logs reports Manage resolve customer complaints Key Skills Excellent Telephone Etiquette Consistent professional Excellent Communication Skills Superior listening verbal written communication skills Competency in MS office Less

Answer incoming calls respond to customers email queries Maintain and update customer details Communicate with customers answer queries Provide service information to customers Route calls to appropriate resources Document all call information as per standards Follow up customer calls where necessary Upsell services Maintain call logs reports M More..


Call Center

2 - 2
AED 0 - 0
UAE / 2 - 2 / AED 0 - 0

Call Center/r up to fora Music and Dance Institute in Dubai JOB DESCRIPTION: Upsell music and dance packages over thephone Promote and upsell all companyservices and products and inform clients about new services anddiscounts Formulate different salesstrategies to increase sales and ensure that all promotionalmaterials such as business cards, flyers, and branded materials arereplenished Manage the performance ofsales agents and ensure that the targets will be achieved Develop and deliver training programs for salesagents as needed Manage all customerproblems or grievances and expedite resolution toconcerns Less

Call Center/r up to fora Music and Dance Institute in Dubai JOB DESCRIPTION: Upsell music and dance packages over thephone Promote and upsell all companyservices and products and inform clients about new services anddiscounts Formulate different salesstrategies to increase sales and ensure that all promotionalmaterials such as business cards, More..


Call Center

3
Negotiable
UAE / 3 / Negotiable

At least 5 years of work experience in customer service or telesales, years of which in a supervisory role Experience in hardcore sales / telesales will be prioritized (loans, credit cards, insurance)Excellent marketing, leadership, and communication skills Must be able to provide a high level of customer service to clients and handle de-escalations in a professional manner JOB DESCRIPTION: Upsell music and dance packages over the phonePromote and upsell all company services and products and inform clients about new services and discounts Formulate different sales strategies to increase sales and ensure that all promotional materials such as business cards, flyers, and branded materials are replenished Manage the performance of sales agents and ensure that the targets will be achieved Develop and deliver training programs for sales agents as neededManage all customer problems or grievances and expedite resolution to concerns Less

At least 5 years of work experience in customer service or telesales, years of which in a supervisory role Experience in hardcore sales / telesales will be prioritized (loans, credit cards, insurance)Excellent marketing, leadership, and communication skills Must be able to provide a high level of customer service to clients and handle de-escalati More..


Call Center

1 Year
Negotiable
UAE / 1 Year / Negotiable

Your main duties will be to:- Obtains information by answering telephone calls;interviewing; verifying information. Determineseligibility by comparing client information to requirements. Establishes policies by entering client information;confirming pricing. Informs clients by explainingprocedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering tostandards and guidelines; recommending improved procedures. Updates job knowledge by studying new descriptions;participating in educational opportunities. Less

Your main duties will be to:- Obtains information by answering telephone calls;interviewing; verifying information. Determineseligibility by comparing client information to requirements. Establishes policies by entering client information;confirming pricing. Informs clients by explainingprocedures; answering questions; providing information. M More..


Call Center

1 Year
Negotiable
UAE / 1 Year / Negotiable

Upsell music and dance packages over the phone Promote and upsell all company services and products and inform clients about new services and discounts Formulate different sales strategies to increase sales and ensure that all promotional materials such as business cards, flyers, and branded materials are replenished Manage the performance of sales agents and ensure that the targets will be achieved Develop and deliver training programs for sales agents as needed Manage all customer problems or grievances and expedite resolution to concerns Less

Upsell music and dance packages over the phone Promote and upsell all company services and products and inform clients about new services and discounts Formulate different sales strategies to increase sales and ensure that all promotional materials such as business cards, flyers, and branded materials are replenished Manage the performance o More..

Premium

Call Center Representative Premium

1 - 3
AED 2500 - 3000
UAE / 1 - 3 / AED 2500 - 3000

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Call Center Representative Requirements: High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired. Less

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls More..


Call Center Agent

2 - 2
AED 0 - 0
UAE / 2 - 2 / AED 0 - 0

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Less

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clar More..



Job Description: - Provide prompt, reliable, and accurate information to customers - Ensure contact resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction - Log all interactions via Contact Management System - Recognize and adjust support approach to accommodate all levels of customer’s experience - Escalate issues to the appropriate department according to Procedure REQUIREMENTS - Open to Sri Lankan national - 40 years old and below - Fluency in English and Sinhala is a must - Candidates must be currently in the UAE and interested in a work from home set up - Immediate joiners will be prioritized Less

Job Description: - Provide prompt, reliable, and accurate information to customers - Ensure contact resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction - Log all interactions via Contact Management System - Recognize and adjust support approach to accommodate all levels of customer&rsq More..


Call Center Officer

2 - 8
AED 0 - 0
UAE / 2 - 8 / AED 0 - 0

. Answer telephone promptly and in a polite and professional manner. 2. Receive calls from people requiring medical care and provide the information needed. 3. Obtain and enter accurate customer’s information into the data base (address, telephone number, name of insurance or self-pay status). 4. Schedule appointment correctly - review appointment date, time, location, and provider name with caller. 5. Be well versed with all kinds of information that the call center deals with. 6. Understand the requirements of the callers and provide precise information. 7. Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). 8. Make calls to reschedule appointments when necessary. 9. Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork. 10. Remind caller of cancellation/no-show policy. 11. Take notes and convey information to the hospital. 12. May have to deal with various aspects of medical insurance. 13. Transferring calls to the respective place as per caller’s requirements. 14. Learning urgent call management techniques. 15. Providing physician or hospital referrals. 16. Provide excellent customer service. Less

. Answer telephone promptly and in a polite and professional manner. 2. Receive calls from people requiring medical care and provide the information needed. 3. Obtain and enter accurate customer’s information into the data base (address, telephone number, name of insurance or self-pay status). 4. Schedule appointment correctly - review appoin More..


Call Center Agent

1 - 1
AED 0 - 0
UAE / 1 - 1 / AED 0 - 0

Looking for Call Center Agents - will be handling customer queries on calls / chats and emails. Contract Period: Months (can be extended depending on performance) Timings: Rotational shifts, days off are rotational (9 hours duty, hour break) Location: Dubai Notes: . There are night shifts in this role Skills Arabic and English speaker Own visa - Student visa / family sponsored visa / Employment with NOC Less

Looking for Call Center Agents - will be handling customer queries on calls / chats and emails. Contract Period: Months (can be extended depending on performance) Timings: Rotational shifts, days off are rotational (9 hours duty, hour break) Location: Dubai Notes: . There are night shifts in this role Skills Arabic and English speaker Own v More..