About RAYA Customer Experience
RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle East, and Africa in 25 different languages.
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82 Job openings in Raya Customer Experience
Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives S More...
German Non Voice Agent - Morning Shifts
Raya Customer Experience -
Giza
-
Egypt
Job Description Customer chat and email agent for a technical account Very low volume of chats and Emails Availability to work from home after 3 month Job Requirements Fluent & native German speakers - B2 - C1 Preferred basic technical background ( mobiles - Virtual re More...
Mail Chat Agent - Excellent Spanish Speakers
Raya Customer Experience -
Cairo
-
Egypt
Job Description Email & Chat non voice account Air lines Customer service/ customer support Handling customer inquiries via Email& chat Job Requirements Spanish: B2 Communication & Handling skills Writing skills Very high typing speed
Job Description Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Off-Shore project “Aviation” Handling Customers com More...
Job Requirements Customer service experience is preferred Grads. Males Work location :Abbasia Rotational shifts and 2 days off rotational. Maximum age 35 English typing speed 35 Words per minute. Communication and handling skills.
Job Description Central bank of Egypt Call center agent - technical support Answer inquires and solve technical problem Job Requirements Good in English Technical background 9AM till 5pm shift Friday and Saturday off
Job Description English Level : very Good up to excellent MALES Only GRADS Only Max. Age 28 Cairo or Giza Residents is a Must Work Location (Maadi-Nasr City-5th Settlement ) 2 days off ( Rotational ) Social & Medical Insurance Job Requirements 0-1 year of experience More...
It Technical Support Administrator
Raya Customer Experience -
Giza
-
Egypt
Job Description Key Responsibilities: Ensure incoming incidents are categorized, logged and resolved in a timely fashion and within the agreed SL to ensure meeting/exceeding the targets of the KPIs and aiming at the client satisfaction and avoid receiving any negative feedback. More...
Banking - Call Center Agent
Raya Customer Experience -
Giza
-
Egypt
Job Requirements GRADS MALES Only English Level :- Good Max. Age :28 Giza Residents is a Must Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards Check on the status of customer accounts and track checks and More...
It Technical Support Administrator
Raya Customer Experience -
Giza
-
Egypt
Job Description Key Responsibilities: Ensure incoming incidents are categorized, logged and resolved in a timely fashion and within the agreed SL to ensure meeting/exceeding the targets of the KPIs and aiming at the client satisfaction and avoid receiving any negative feedback. More...
Customer Service Representative - Excellent English
Raya Customer Experience -
October City(6th)
-
Egypt
Job Description Call center agent for US manufacturing company, supporting Meddle east in Arabic and English at the same time. Job Requirements Graduates Males Excellent & fluent English speakers Giza residents
Job Description Ensure incoming incidents are categorized, logged, and resolved in a timely fashion and within the agreed SL to ensure meeting/exceeding the targets of the KPIs and aiming at client satisfaction and avoid receiving any negative feedback. Resolve software and hardwa More...
Social Media Community Manager - English
Raya Customer Experience -
Giza
-
Egypt
Job Description Automotive project supporting Middle east in English and Arabic Answering inquires and handling negative and positive comments on the social media platforms Handling VIP customer's comments online. Job Requirements Graduated - Male - max 30Years old - Liv More...
Responsibilities Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed More...
Customer Support Representative - English
Raya Customer Experience -
Cairo
-
Egypt
Job Description (Outbound calls). Work location: Maadi Technology park. Working condition: Fixed shift (8 am to 5 pm). Fixed 2 days off. Job Requirements Excellent English speakers (B2) Graduates Maximum age: 33 communication skills. Excellent sales skills Negotiation More...
Customer Support Representative / Excellent Up To Fluent English Speakers
Raya Customer Experience -
Cairo
-
Egypt
Job Description Responsible for taking inbound or outbound calls for prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service. Working hours: 9-hour shifts, rotational or fixed depends on the ac More...
Job Description Web Chat Support : Supporting new application released in UAE You'll support customer via Chat and outbound calls to follow up. Customers can order products from this app. Job Requirements Excellent level of English Males onlycan apply Graduates only ca More...
Customer Service Representative - Excellent English Speakers
Raya Customer Experience -
Cairo
-
Egypt
Job Requirements Excellent English speakers (B2) Graduates Maximum age: 33 communication skills. Excellent sales skills Negotiation skills
Raya Customer Experience
Raya Customer Experience -
Cairo
-
Egypt
Job Requirements Excellent English speakers (B2) Graduates Maximum age: 33 communication skills. Excellent sales skills Negotiation skills
Job Requirements Previous experience in web chat account Grads. Males Rotational shifts and 2 days off rotational. Communication and handling skills.
Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives S More...
Job Description Handling inbound Etisalat UAECustomers complains/inquires. Technical support background is preferred. Job Requirements University Graduate is a must. Flexibility to work on rotational shifts basis (Morning, night and overnight). Gender: Male/Female. Additio More...
French Back-office Specialist
Raya Customer Experience -
Cairo
-
Egypt
Job Description RAYA customer experience (RCX) vous invite à faire partie de notre équipe avec les critères suivantes : Aperçu sur le projet Nature du projet : entraînement Back office - Service à la clientèle Horaires de travai More...
Banking Call Center Agent
Raya Customer Experience -
Cairo
-
Egypt
Job Description Banking Call Center Agents Identifying customers’ needs Solve customer problems through calls Job Details: Rotational Shifts & 5 working days Working Inside the Bank Job Requirements Excellent & very good English Speakers Fresh Graduates More...
Customer Service Agent - English
Raya Customer Experience -
Cairo
-
Egypt
Job Description Apply NOW and be a part of our team ASAP Customer service , telesales,technical support English accounts are available Work in MAADI SITE in the technological park Job Requirements Grads only Males and Females English profile from b1 up to c1 (very good up More...
Customer Service Agent - Aviation
Raya Customer Experience -
Cairo
-
Egypt
Job Description Raya customer experience (RCX) is inviting you to be part of our staff with the following requirements. Brief about the project:- Nature of project (industry) : Aviation. Inbound Calls Rotational shifts & 2 days off: First shift starts at 6 am and last one e More...
Customer Service Representative - Excellent English Speaker
Raya Customer Experience -
Cairo
-
Egypt
Job Description Telecom Inbound calls - technical support Rotational shifts -2 Rotational days off Location :- Maadi Technology park Job type :- Full time Job Requirements Graduates only. Males and Females. Work location :Maadi. Rotational shifts and 2 days off rotation More...
Customer Service Representative-cairo
Raya Customer Experience -
Cairo
-
Egypt
Job Description Telecom Inbound calls - technical support Rotational shifts - Rotational days off Location :- Maadi Technology park Job type :- Full time Benefits:- Social insurance Medical insurance after 3 months Ability to apply for any promotion vacancy after 9 mo More...
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