Sutherland Egypt

حول Sutherland Egypt

We make digital human. Human experiences are as singular and unique as a fingerprint. They're also living things-dynamic and in-the-moment. Today's brands compete on experience every day. It's our job to help them win. At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology and automation.

17 فرصة عمل في Sutherland Egypt

Call Center Advisor
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
دوام كامل
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Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value المزيد...

صاحب العمل نشط نُشرت في 30 Dec | دوام كامل | التقديم السريع
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experience 2 - 2 سنوات
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Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

صاحب العمل نشط نُشرت في 30 Dec | دوام كامل | التقديم السريع

Service Consultant
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Listening to customer concerns and providing information, answers, or responses. Taking orders and processing billings and payments. Obtaining and correctly recording customer information. Reviewing and making changes to customer accounts. Handling customer co المزيد...

صاحب العمل نشط نُشرت في 30 Dec | دوام كامل | التقديم السريع

Recruitment Specialist
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Designing and implementing the overall recruiting strategy Sourcing and attracting candidates by using databases, social media etc Conducting interviews and filtering candidates for open positions

صاحب العمل نشط نُشرت في 30 Dec | دوام كامل | التقديم السريع

System Support Manager
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Ability to handle MACD requests. Understanding of the technical design and troubleshooting steps to support and test. Partners with the Business and Service Delivery team to assist with issue resolution of new Program solutions. Responsible for Engineering chang المزيد...

صاحب العمل نشط نُشرت في 30 Dec | دوام كامل | التقديم السريع
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experience 2 - 2 سنوات
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Responsibilities: Communicating with customers and sales representatives. Analyzing customer behavior. Gathering information about customer complaints. Developing aggressive retention strategies based on customer feedback. Negotiating with customers to renew contracts and retai المزيد...

صاحب العمل نشط نُشرت في 30 Dec | دوام كامل | التقديم السريع

Customer Service Advisor
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about av المزيد...

صاحب العمل نشط نُشرت في 30 Dec | دوام كامل | التقديم السريع
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experience 2 - 2 سنوات
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Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

صاحب العمل نشط نُشرت في 30 Dec | دوام كامل | التقديم السريع

Technical Trainer
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Identifying the role of computers in employees' day-to-day work. Formulating and distributing skills alignment tests to establish a baseline for each employee. Detecting common skills shortages and creating a training plan to address these. Preparing requis المزيد...

صاحب العمل نشط نُشرت في 23 Nov 2022 | دوام كامل | التقديم السريع

Talent Acquisition
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, soc المزيد...

صاحب العمل نشط نُشرت في 23 Nov 2022 | دوام كامل | التقديم السريع

Director
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Design and execute the Outside-In model in key strategic accounts, to generate client specific business insights to improve their client retention, issue resolution, revenue generation, etc. Continuously improve the customer satisfaction, quality, and sales KPI&#3 المزيد...

صاحب العمل نشط نُشرت في 23 Nov 2022 | دوام كامل | التقديم السريع

Associate Cs Phone
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwardi المزيد...

صاحب العمل نشط نُشرت في 23 Nov 2022 | دوام كامل | التقديم السريع

Customer Service Specialist
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to المزيد...

صاحب العمل نشط نُشرت في 23 Nov 2022 | دوام كامل | التقديم السريع

Customer Service
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
دوام كامل
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Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

صاحب العمل نشط نُشرت في 23 Nov 2022 | دوام كامل | التقديم السريع

Manager
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities المزيد...

صاحب العمل نشط نُشرت في 23 Nov 2022 | دوام كامل | التقديم السريع

Sd Management
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Developing sales strategies to draw in potential buyers or to solicit new potential customers. Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements. Creating relationships with customers to ide المزيد...

صاحب العمل نشط نُشرت في 23 Nov 2022 | دوام كامل | التقديم السريع

Technical Support Csr
Sutherland Egypt - القاهرة - مصر

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experience 2 - 2 سنوات
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Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Pro المزيد...

صاحب العمل نشط نُشرت في 23 Nov 2022 | دوام كامل | التقديم السريع