Ocean Freight Operation

Responsibilities:

• Delivers outstanding customer service to walk-in customers inquiries.
• Takes ownership of customer's shipping needs and offers viable solutions.
• Takes action to enhance learning in Ocean product and service offerings, alternative solutions, and industry trends.
• Secure timely response to customer and network requests.
• Secure timely and accurate billing and documentation.
• Negotiate the best conditioned ocean freight meeting customer expectations
• Operates all equipment, software, and devices and trains others.
• Maintains a clean, organized, and safe working environment.