Customer Service Account Representative

Responsibilities:

• Acting as the main point of contact between the company and clients.
• Ensuring that all contracts and necessary paperwork are signed.
• Preparing invoices and submitting them to clients.
• Maintaining an accurate record of client payments.
• Improving sales by attracting new clients through cold-calling, emailing, and following company-generated leads.
• Introducing new company products and services to existing clients.
• Resolving client complaints in a professional manner and reporting them to management as required.
• Developing and maintaining solid client relationships by regularly following up on clients.