Commercial Banking

Responsibilities:
• Prepare and coach Relationship in building an understanding of the client's business, identifying customer needs and delivering fair outcomes
• Observe and assist Relationship Managers to enrich engagement with customers so as to ensure rigorous Customer Due Diligence and maximum mutual commercial benefits
• Observe and assist Relationship Managers to achieve SME target and deliver SME strategy
• Take actions post client engagement, such as providing feedback following client interactions
• Develop a sustainable business growth strategy, focusing the team on maximising the depth and breadth of existing client relationships, with an awareness of cultivating new-to bank opportunities, whilst leveraging our network
• Collaborate with colleagues to deliver appropriate needs-based solutions for customers
• Drive appropriate financial focus of team to enhance revenue growth through both current and new-to-bank clients
• When appropriate, engage in value-adding discussions with high priority clients to facilitate business execution or assist in managing sensitive risk issues
• Lead a team aligned to a common purpose and HSBC values, and delivering fair outcomes for clients
• Manage internal profile (credit risk approvers, peers, product partners, back office, FCC Officer) to facilitate execution of client deals, referrals and management of risk issues