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Account Executive - IT

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موقع الوظيفة drjobs

الرياض - السعودية

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الوصف الوظيفي

ABOUT THE ROLE

The Account Executive is a key sales professional responsible for managing the full sales cycle building strong client relationships and driving revenue growth. This role focuses on acquiring new business expanding existing accounts and delivering tailored IT and digital transformation solutions to clients. The Account Executive collaborates closely with internal teams to ensure customer needs are met and company targets are achieved.

ROLE AND RESPONSIBILITIES

  • Manage the entire sales process from prospecting and lead qualification to closing deals and post-sale follow-up.
  • Identify target and acquire new business opportunities in the IT and digital transformation sector.
  • Build maintain and grow long-term relationships with assigned clients acting as a trusted advisor.
  • Understand client business needs and propose appropriate solutions from the companys product and service portfolio.
  • Prepare and deliver compelling presentations proposals and product demonstrations to prospective clients.
  • Negotiate contract terms pricing and service agreements in line with company policies.
  • Collaborate with technical marketing and customer support teams to ensure successful solution delivery and client satisfaction.
  • Maintain accurate and up-to-date records of sales activities pipeline and client interactions in the CRM system.
  • Achieve and exceed individual and team sales targets and KPIs as set by management.
  • Stay informed on industry trends competitor offerings and product developments to effectively position solutions.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • Bachelors degree in business marketing IT or a related field.
  • 4-6 years of experience in sales business development or account management (preferably in IT SaaS or digital transformation).
  • Proven track record of meeting or exceeding sales targets
  • Strong verbal and written communication skills in both Arabic and English language.
  • Proficiency with CRM software (e.g. Salesforce Odoo HubSpot) and sales processes.
  • Advanced understanding of IT SaaS or digital transformation solutions.
  • Excellent negotiation presentation and relationship-building skills
  • Ability to understand and communicate technical solutions to non-technical stakeholders.
  • Excellent research analytical and organizational skills.
  • Ability to work independently and as part of a team.
  • High energy resilience and a proactive approach to problem-solving.
  • Strong time management and ability to meet deadlines and quotas.
  • High motivation eagerness to learn and a proactive approach to challenges.
  • Must be currently based in Saudi Arabia with a valid work permit.

REQUIRED SKILLS

1. Core Sales & Account Management Skills

Account Management: Ability to manage the full sales cycle and nurture long-term client relationships ensuring satisfaction and retention
Sales Acumen: Strong knowledge of sales processes prospecting pipeline management and closing techniques
Negotiation: Skilled in negotiating contracts pricing and service agreements to achieve win-win outcomes and protect company margins
Consultative/Value-Based Selling: Ability to understand client needs and offer tailored solutions that deliver measurable business value
Lead Generation & Prospecting: Proactively identifying and qualifying new business opportunities

2. Communication & Relationship Building

Written & Verbal Communication: Clear and persuasive communicator both in presentations and written proposals
Active Listening: Ability to understand client needs concerns and feedback to build trust and rapport
Customer Service Orientation: Dedicated to providing high-touch service resolving issues promptly and exceeding client expectations

3. Technical & Digital Proficiency

CRM Expertise: Proficient in CRM platforms (e.g. Salesforce HubSpot Odoo); able to manage sales pipelines track activities and leverage analytics for insights
Digital Communication Tools: Comfortable using video conferencing collaboration and project management tools (e.g. Teams Zoom Asana)
Product Knowledge: Deep understanding of the companys solutions and ability to communicate technical value to non-technical stakeholders

4. Analytical & Strategic Skills

Strategic Thinking: Ability to analyze client needs market trends and competitive landscape to inform sales strategies
Problem-Solving: Creative and pragmatic in addressing client challenges and objections
Data-Driven Decision Making: Uses analytics and reporting to monitor sales performance and optimize approaches

5. Organization & Time Management

Organization: Manages multiple accounts priorities and deadlines efficiently
Time Management: Balances prospecting client meetings follow-ups and administrative tasks to maximize selling time
Project Management: Coordinates with internal teams to deliver solutions and ensure smooth client onboarding

6. Personal Attributes

Emotional Intelligence: Maintains composure empathy and adaptability in dynamic sales environments
Resilience & Motivation: Handles rejection persists through challenges and maintains a results-oriented mindset
Continuous Learning: Stays updated on industry trends product updates and sales best practices

REPORTS TO

Sales Manager

KEY PERFORMANCE INDICATORS

  • Revenue generated from new and existing accounts.
  • Number of new clients acquired.
  • Client retention and satisfaction scores.
  • Sales pipeline value and conversion rates.
  • CRM data accuracy and completeness.
  • Client retention and satisfaction scores.
  • Achievement of monthly/quarterly sales targets

نوع التوظيف

دوام كامل

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