Port IT Communication Lead

Company

Our client is founded by the Saudi government to bring all communities together and develop all sectors and fields with innovative solutions. The organization generates over $24 million in sales and has over 850 companies and 700 employees.

They are currently looking for a Port IT Communication Lead to be based in Tabuk Saudi Arabia.

Duties & Responsibilities:

Provide primary support for IT and OT operations infrastructure within Port in conjunction with IT Share Services and suppliers.

Coordinate the operation maintenance and configuration of IT/OT network and communication equipment like routers switches firewalls WLC Controllers Access Points CCTV Biometric devices VoIP systems and network infrastructure.

Provide servers maintenance and upgrades for TOS GOS Reefer Equipment Control Emulation Fleet Management and other systems.

Perform monthly TOS and GOS server maintenance as well as with other Ports Systems.

Assist in IT/OT network and communications design and implementation ensuring performance availability and security at targeted levels.

Work with the IT team on establishing IT and OT network and communications design principles practices implementations documentation and maintenance procedures follows IT policies.

Provide technical support of Database environments/applications including software installation database creation upgrades patches problem diagnosis performance monitoring database maintenance process automation evaluation and tuning recommendations in conjunction with IT Share Services.

Create and maintain complete technical documentation for relevant processes or new features.

Analyze IT and OT network and communication performance identify malfunctions and provide corrective action.

Plan coordinate and execute the interventions necessary for the optimal functioning of the IT and OT network in conjunction with IT Share Services.

Perform Network Monitoring Statistics and Reporting as well as execute Network Log Analysis and Troubleshooting with IT Share Services.

Assist in various IT projects intended to continually improve the network infrastructure.

Interact with other areas to provide technical assistance for continuous improvement of IT/OT network communications and servers solutions.

Qualification & Requirements:

Bachelors degree in Electronic Engineer Telecommunication Information Technology or related fields.

Cisco CCNA or CCNP Certified required. Microsoft Certified System Engineer (MCSE) or Microsoft Certified System Administrator (MCSA) desired.

Knowledge in Cybersecurity (ISO 27001 CISM or CEH).

ITIL Certification is a plus.

Project Management Professional desired.

Strong working knowledge of Microsoft Office especially MS Project Visio Excel Power Point SharePoint.

5 years experience as Networking and communication administrator IT infrastructure operations IT service management and IT business operations experience.

4 years experience in container and/or general cargo terminals and shipping industry and/or Telco companies.

Advanced knowledge of Microsoft server Operating Systems Virtual Machines: High Availability clustering vcenter troubleshooting Virtualization experience working at enterprise level.

Knowledge of File Share NTFS Permissions IIS Active Directory (onprem and cloud) User / Group administration in AD Database administration and backup & recovery.

Expert on Patch Management and Vulnerability Remediation (Process and Tools) WSUS and System Center Configuration Management (SCCM).

Extensive background and strong understanding of Network services like LAN/WAN networks Perimeter Security WiFi Mesh solution Smart Cabinets RFID LTE design and implementation. Experience with the use of Network System Diagnostic programs.

Experience implementing and managing network monitor tools.

Technical knowledge of Cisco ISE WLAN Controller Mesh networks and End point solutions.

Previous experience with Cisco technologies experience evaluating and delivering SDWAN VoIP and NAC technologies experience working with advanced routing protocols: OSPF EIGRP BGP.

Experience working on the following technologies 802.11 STP VTP IPSEC.