Previous experience:
- Minimum 3 years in similar field with a proven record in strategic initiatives implementation support.
Qualifications:
- Bachelors degree from an accredited college or university with a major in information technology digital products development or a related field.
- Prior government related consultancy work would be recommended.
Initiatives:
- Establish and activate digital products department
- Launch work license portal
- Develop Nosoq platform and improve user experience (Utility companies)
- Activate and develop Audit and Compliance Representatives track
- Establish City Monitor Center
Basic Tasks:
- Support the development and handover of strategic projects
- Conduct researches plans and reports regarding high priority strategic initiatives
- Coordination with concerned stakeholders to deal with planning and handover efforts.
- Provide inputs for statistical financial and operational reports and studies
- Support the development of customer journeys to influence and grab interest among key customer segments.
- Escalate problems to be aware of the developments in the field and to measure customer satisfaction.
- Comply with instructions advice and guidance on strategic initiatives to achieve the deputyship goals and act independently.
- Identify and escalate new or emerging issues or issues affecting initiatives with the department.
- Prepare project deliverables/ strategic initiatives
- Participation in operations planning and development
- Support the development of digital products.
- Support implementation of technology products policies procedures and operations.
- Submit reports on digital products performance against KPIs and objectives on a regular basis.
- Propose improvements and efficiencies in line with initiatives and KPIs.
- Liaise with stakeholders from third parties to follow up on required accomplishments.
Job Title: Supervisor / digital solutions affiliates
Reports to/ location: Senior manager / digital solutions manager / Riyadh
Required Experience:
Manager