accor hotels Careers and Jobs (71488) - DrjobPro.com
883+

accor hotels وظائف

883+

accor hotels وظائف

عرض النتائج(883)

Guest Service Agent

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

- Execute the daily functions of arrival and departure for guests in a manner keeping with the Brand Standards. - Adheres to and executes all job task checklist points. - Perform registration process by obtaining data from guest and by observing the established guidelines. - Review all Group Resumes, VIP reports, daily business reports. - Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working. - Comply at all times with Brand standards and regulations to encourage safe and efficient hotel operations which include but are not limited to Front Office policies and Accounting policies. - Cash handling and credit processing as required, to include Gift Card redemption. - Resolve guest complaints or otherwise follow up with manager. - Review room queue and work with Housekeeping to expedite turnover. - Reach out to guests to communicate room is ready and coordinate luggage delivery with Guest Services if luggage has been stored. - Handle Due-Out and Discrepancy updating in communication with the Housekeeping Department. - Post applicable charges for late check-outs requests. - Perform daily bucket check report against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached. - Ensure that one's cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault. - Ensure the strict control of room keys. Enforce the key handling procedures ensuring maximum security. - Ensure proper handling and documentation of guest's valuables being secured in hotel safe deposit box. - Drive and champion ALL loyalty program. - Drive FO Up selling program. - Be familiar with hotel services and promotions and promote them. - Take and deliver accurate and timely guest messages. - Respond to queries positively. - Follow department policies, procedures and service standards, including all safety policies. أقل

- Execute the daily functions of arrival and departure for guests in a manner keeping with the Brand Standards. - Adheres to and executes all job task checklist points. - Perform registration process by obtaining data from guest and by observing the established guidelines. - Review all Group Resumes, VIP reports, daily business reports. - Maintain المزيد..


Receptionist

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

- To properly use the telephone etiquette as per Sofitel standards. - To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures. - To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service. - To personally greet and escort the guests rather than pointing out directions. - To respect the privacy of the guests and the confidentiality of the information. - To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it. - To call the supervisor or manager for advice in serious cases or if an approval is required. - To share daily activity highlights with the supervisor and manager including internal and external guest opportunities. - To be aware of and to report all guest comments or complaints. - To be aware of all VIPs visiting or staying in the hotel. - To do a proper cashier closer and to ensure a complete handover between the shifts. - To be aware of forged currency and travelers checks and to respect all the financial and audit procedures. - To check the departure lists and to ensure check-out times are respected. - To properly use all the equipment and Fidelio management system, to have a perfect knowledge of the set ups. - To strictly respect the room keys and section keys handover procedures. - To daily follow the checklists. - To daily read the F/O logbook, to update it and to sign it. - To properly use the telephone etiquette as per Sofitel standards. أقل

- To properly use the telephone etiquette as per Sofitel standards. - To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures. - To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered t المزيد..


Guest Service Manager

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedures to improve services offered with the aim of attracting more customers. Hiring and training staff in matters of professional conduct, and ensuring that there is enough staff at all times by organizing staffing schedules efficiently. Supporting service personnel with questions posed by guests and taking over from the support staff if any issues arise. Understanding what guest expectations are and anticipating problems in order to prevent complaints. Acting as a link between guests and hotel management. Attending meetings with management to discuss problems and strategies for improvement. Handling cash or payments made by credit card. Understanding safety and emergency procedures. أقل

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedures to improve services offered with the aim o المزيد..


Commis

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Responsibilities: Accurately measuring meal ingredients for the Chef de Partie. Preparing meal ingredients, which includes seasoning of different meats as well as washing, peeling, and chopping vegetables and fruits. Preparing basic salads and sauces as directed by the Chef de Partie. Receiving deliveries and verifying that all ordered items have been delivered and are of good quality. Taking inventory of restaurant supplies and notifying the supervisor of low or depleted supplies. Discarding all expired and spoiled food items stored in the stock rooms, refrigerators, and freezers. Performing basic cleaning duties and ensuring that workstations are properly sanitized. Plating and presenting meal items as per the Chef de Partie’s instructions. أقل

Responsibilities: Accurately measuring meal ingredients for the Chef de Partie. Preparing meal ingredients, which includes seasoning of different meats as well as washing, peeling, and chopping vegetables and fruits. Preparing basic salads and sauces as directed by the Chef de Partie. Receiving deliveries and verifying that all ordered items المزيد..


Av Technician

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Responsibilities: Meeting with Event Coordinators to discuss audio, lighting, and video requirements. Altering venue arrangements according to layout diagrams. Laying electrical and sound cables. Setting up and installing microphones, lights, video monitors, projectors, speakers, and video cameras. Conducting sound, visual, and performance quality checks on AV equipment. Inspecting mountings and electrical equipment to ensure they conform to health and safety regulations. Operating sound and visual equipment during live events. Troubleshooting equipment and ensuring events run smoothly. Maintaining strong customer relations. Disassembling audio and visual equipment and packing up after the event. أقل

Responsibilities: Meeting with Event Coordinators to discuss audio, lighting, and video requirements. Altering venue arrangements according to layout diagrams. Laying electrical and sound cables. Setting up and installing microphones, lights, video monitors, projectors, speakers, and video cameras. Conducting sound, visual, and performance q المزيد..


Sales Executive

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams أقل

Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent المزيد..


Hotel Manager

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards أقل

Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and المزيد..


Security Supervisor

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Supervise and oversee security functions in an organization. Train and schedule programs and functions to security personnel. Evaluate, assess and analyze performance of security personnel. Initiate disciplinary measures wherever necessary. Provide security to office staff, buildings and properties. Keep the premises free from all kinds of dangers. Screen visitors before allowing them to enter the premises. Maintain all security devices and products in good working condition. Develop and implement preventative measures against accidents, thefts and other risks. Ensure compliance of applicable policies and regulations while implementing security measures. أقل

Supervise and oversee security functions in an organization. Train and schedule programs and functions to security personnel. Evaluate, assess and analyze performance of security personnel. Initiate disciplinary measures wherever necessary. Provide security to office staff, buildings and properties. Keep the premises free from all kinds of dan المزيد..


Sales Manager

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while beingfully aware of new products and competition status أقل

Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting cust المزيد..


Hvac Technician

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

- Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: - Reports to the Duty Engineer / Shift leader regarding daily work progress and work order completion. - Attains all refrigeration and A/C complaint reports on daily basis. Guest room trouble is given priority. - Works closely with Duty Engineer / Shift leader and peers to carry out preventive maintenance and annual maintenance program. - Follows all safety rules and regulations in job, departmental procedures and instructions. - Carries out all other tasks assigned to him by his supervisor - Makes periodic inspection tours to check all refrigeration equipment functioning properly. - Carries out guest room maintenance according to schedule programme. - Works closely with electrician to carry out electrical work when required, including functions and parties. - Daily refrigeration log sheet to be filled and temperature to be recorded. - Works closely with peers to assist in their job when requested by supervisor. - Keeps all necessary tools in good working condition, keep their working place neat and clean. - Participate and assist in other projects as required أقل

- Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: - Reports to the Du المزيد..



accor hotels

Opportunity to develop your talent and grow within your property and across the world! - Learning programs through our Academies - Employee benefit card offering discounted rates in Accor worldwide - Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: - Reconciliation on Credit Card and Payment allocation - Daily, sign off by Accounts Receivable Supervisor on Weekly basis. - Permanent Folios in Front office - Daily - No show / Cancellation report - Daily - Review Accounts Receivable aging report on daily basis and plan appropriate actions. أقل

Opportunity to develop your talent and grow within your property and across the world! - Learning programs through our Academies - Employee benefit card offering discounted rates in Accor worldwide - Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: - Reconciliation on Cred المزيد..


Accountant

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Manage all accounting transactions Prepare budget forecasts Publish financial statements in time Handle monthly, quarterly and annual closings Reconcile accounts payable and receivable Ensure timely bank payments Compute taxes and prepare tax returns Manage balance sheets and profit/loss statements Report on the company’s financial health and liquidity Audit financial transactions and documents Reinforce financial data confidentiality and conduct database backups when necessary Comply with financial policies and regulations أقل

Manage all accounting transactions Prepare budget forecasts Publish financial statements in time Handle monthly, quarterly and annual closings Reconcile accounts payable and receivable Ensure timely bank payments Compute taxes and prepare tax returns Manage balance sheets and profit/loss statements Report on the company’s financial المزيد..


Front Desk Agent

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Resolve guest complaints or otherwise follow up with manager. Handle Due-Out and Discrepancy updating in communication with the Housekeeping Department. Reach out to guests to communicate room is ready and coordinate luggage delivery with Guest Services if luggage has been stored. To support the Concierge or Telephone Operator as required. Ensure proper handling and documentation of guest’s valuables being secured in hotel safe deposit box. Review room queue and work with Housekeeping to expedite turnover. Ensure the strict control of room keys. Enforce the key handling procedures ensuring maximum security. Cash handling and credit processing as required, to include Gift Card redemption. Post applicable charges for late check-outs requests. Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations which include but are not limited to Front Office policies and Accounting policies. Perform daily “bucket check report” against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached. Ensure that one’s cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault. Drive and champion ALL loyalty program. Drive FO Up selling program. أقل

Resolve guest complaints or otherwise follow up with manager. Handle Due-Out and Discrepancy updating in communication with the Housekeeping Department. Reach out to guests to communicate room is ready and coordinate luggage delivery with Guest Services if luggage has been stored. To support the Concierge or Telephone Operator as required. Ensu المزيد..


Storekeeper

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Receive and forward all types ofgoods and deliveries in and out of the hotel to the correct point of storage area. Follow all standards for issuing and receiving stock within the store's area of operation. Monitor and take inventory on regular basis to compile orders based on par levels or needs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Monitor Periodic Automatic Replacementlevelsforallfood items to ensure proper levels. Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received. Responsible forstorage of both food & beverage and operational stock. Responsible for the daytodaycheck on the storage facilitiesofupkeep and hygiene. Refuse acceptance of damaged, unacceptable, or incorrect items. Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations. Ensure all store requisitions are signed by concerned Department Heads (HOD’s) and approved by FC/GM depending upon the hotel's operations procedure. Ensure the quantity requested and the quantity issued always matches. Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System. Post all invoices using the MMS - Material Management System. Speak with others using clear and professional language. Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures. أقل

Receive and forward all types ofgoods and deliveries in and out of the hotel to the correct point of storage area. Follow all standards for issuing and receiving stock within the store's area of operation. Monitor and take inventory on regular basis to compile orders based on par levels or needs. Maintain clear and organized records to ensur المزيد..


Graphic Designer

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

- Developing and delivering high-quality graphic design, across printed and digital channels, including art working, storyboarding, presenting concepts, achieving sign- off, preparing for print or digital publishing. - Adapt creative concepts across different materials while remaining consistent with brand guidelines and hotel's brand positioning. - Design graphics for sales collaterals, brochures, EDMs, motion graphics and all other marketing collateral. - Create graphic content for the company's website, social media pages, GDN banners - Maintain up to date knowledge of industry software and technologies. - Liaises with printers and production companies to ensure accuracy correct delivery. - Work closely with Marketing Manager and Marketing Executive in storyboarding, concept idea and execution. - Ensure all artwork is submitted within given deadline. - Support the team throughout the execution of campaigns and projects. - Support and assist for other sister UAE hotels in case of graphic designer's absence or work overload. - Support regional sales team with design requests and execution within given deadline. أقل

- Developing and delivering high-quality graphic design, across printed and digital channels, including art working, storyboarding, presenting concepts, achieving sign- off, preparing for print or digital publishing. - Adapt creative concepts across different materials while remaining consistent with brand guidelines and hotel's brand positioni المزيد..


Front Office Supervisor

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

- Employee benefit card offering discounted rates at Accor worldwide - Learning programs through our Academies and mentorship - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: - Greet, check-in, respond to requests and settle accounts while providing exceptional service; - Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling; - Responds to telephone and in-person inquiries regarding reservations, hotel information, guest concerns, etc. courteously and professionally; - Ensures a working discipline and smooth team work between Front Office and other departments أقل

- Employee benefit card offering discounted rates at Accor worldwide - Learning programs through our Academies and mentorship - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: - Greet, المزيد..


Laundry Attendant

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Responsibilities: Sorting, washing, drying, pressing, and folding clothing and other textile items. Removing stains from items using the appropriate procedures. Performing minor sewing duties. Tracking which items belong to whom. Keeping an updated inventory of laundry detergents and sewing kits. Tracking maintenance and repairs on laundering equipment. أقل

Responsibilities: Sorting, washing, drying, pressing, and folding clothing and other textile items. Removing stains from items using the appropriate procedures. Performing minor sewing duties. Tracking which items belong to whom. Keeping an updated inventory of laundry detergents and sewing kits. Tracking maintenance and repairs on launderi المزيد..


Demi Chef De Partie

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Responsibilities: Preparing specific food items and meal components at your station. Following directions provided by the head chef. Collaborating with the rest of the culinary team to ensure high-quality food and service. Keeping your area of the kitchen safe and sanitary. Stocktaking and ordering supplies for your station. أقل

Responsibilities: Preparing specific food items and meal components at your station. Following directions provided by the head chef. Collaborating with the rest of the culinary team to ensure high-quality food and service. Keeping your area of the kitchen safe and sanitary. Stocktaking and ordering supplies for your station.



accor hotels

Responsibilities: Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering to the food and beverage budget. Managing daily food and beverage operations. أقل

Responsibilities: Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering to the food and beverage budget. Managing dai المزيد..


Housekeeping Coordinator

2 - 2 سنوات
AED 0 - 0
الامارات / 2 - 2 / AED 0 - 0

accor hotels

Responsibilities: Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Issuing cleaning supplies and equipment to housekeeping staff as needed. Screening housekeeping applicants and recommending promotions, transfers, and dismissals. أقل

Responsibilities: Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly takin المزيد..