Description of Work:
- Responsibilities for this position include:
- Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing
- Elicit business goals and user needs from stakeholders
- Facilitate customer discovery sessions
- Create Conceptual Models, Journey Maps, Personas and Scenarios of Use
- Create and refine screen prototypes
- Document user requirements, screen designs, and design recommendations
- Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
Certifications:
- UX Master Certification (NNG)
- UX Design Immersive (General Assembly)
Key Required Skills:
- User Experience (UX),
- User Interface (UI) design,
- User research,
- Requirements gathering,
- Data analysis,
- Design thinking,
- Collaboration,
- Responsive design,
- Accessibility/508 Knowledge
Requirements
***Please Note: You must include a portfolio in your application to be fully considered for this position***
Basic Qualifications:
Minimum knowledge, skills, abilities needed.
- Bachelors degree and 8 Years of relevant work experience OR Masters degree and 6 Years of relevant work experience as a User Experience Specialist or a minimum of 12 years related experience in lieu of a degree.
- Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
- Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations
- Minimum of 4 years of experience in designing and conducting formative usability tests in both formal and informal settings
- Minimum of 4 years of experience preparing and presenting findings and recommendations in small and large group settings
- Must provide a digital portfolio of design work for review
- Must be able to obtain a US Public Trust
Preferred Qualifications:
Candidates with these skills will be given preferential consideration.
- Experience using Axure RP prototyping software
- Experience with AdobeXD prototyping software
- Experience with Pega and /or ServiceNow plaforms
- Experience with the Agile/Scrum methodology
- Understanding of responsive design
- Prior experience supporting government agencies
- Understanding of Section 508 and its requirements regarding design
***Please Note: You must include a portfolio in your application to be fully considered for this position*** Basic Qualifications: Minimum knowledge, skills, abilities needed. Bachelor's degree and 8 Years of relevant work experience OR Master's degree and 6 Years of relevant work experience as a User Experience Specialist or a minimum of 12 years related experience in lieu of a degree. Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations Minimum of 4 years of experience in designing and conducting formative usability tests in both formal and informal settings Minimum of 4 years of experience preparing and presenting findings and recommendations in small and large group settings Must provide a digital portfolio of design work for review Must be able to obtain a US Public Trust Preferred Qualifications: Candidates with these skills will be given preferential consideration. Experience using Axure RP prototyping software Experience with AdobeXD prototyping software Experience with Pega and /or ServiceNow plaforms Experience with the Agile/Scrum methodology Understanding of responsive design Prior experience supporting government agencies Understanding of Section 508 and its requirements regarding design