Night Auditor

At Best Western Plus Hawthorne Terrace, we provide our guests with an outstanding experience whether they’re traveling for work or exploring our beautiful neighborhood nestled in the vibrant Lakeview East. From World-class art, to discovering the Universe, Interacting with science, and exploring significant architecture, Chicago takes you up close to a world of distinctive and diverse experiences and you become a part of an amazing community with great heart, culture, and passion.

We are committed to building a staff whose commitment to customer service and excellence can be showcased and whose knowledge of Chicago and the surrounding areas is considerable. Our client service is known to be exceptional in the hospitality industry, and we’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

• Check-in guests, answer phones and take reservations
  
• Respond to guest complaints, requests and emergencies
  
• Process invoices, post checks to vendors and distribute employee checks
  
• Reconcile accounts
  
• Balance the cash drawer and log receipts
  
• Investigate and resolve out-of-balance accounts
  
• Keep accurate financial records and ledgers
  
• Help prepare for forecasts and audits
  

Requirements

Skills

• Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
  
• Experience with accounting and facilities management software
  
• Excellent math skills
  
• An eye for detail
  
• Good problem-solving skills
  
• Strong customer service skills
  
• The ability to multitask
  
• Strong written and verbal communication skills
  
• Availability to work overnight
  
• BSc in accounting, finance or relevant field
  

Benefits

What we offer

· Competitive Salary

· Parking

· Full Time & Part-time. The schedule is 11:00 PM – 7:00 AM