COLLECTIONS SPECIALIST- MANCHESTER, NH OFFICE

Come Join Us!

Reporting to the Manager of Credit & Collections, the Collections Specialist handles the daily collections of all sales & service past due invoices for WildcoPES. This individual will also work closely with Sales Representatives and other Departments to resolve customer disputes.

Primary Responsibilities

Collection calls and / or correspondence to solicit payment on overdue accounts taking all necessary actions to collect

Providing customer service regarding collection issues to resolve customer discrepancies and short payments using both internal and external customers.

Reconcile collections using customer portals to identify payments and potential discrepancies

Resolve customer inquiries quickly and efficiently

Generate and send monthly customer statements

Aid the Sales Force in customer collections

Assist with month-end close

Other duties as assigned

Requirements

Qualifications:

Benefits

Why WildcoPES? Our team is motivated, dedicated and thrives on fostering long-lasting relationships with our customers. We are industry leaders in delivering impeccable customer service and offer a unique work environment that nurtures growth and a sense of value. We attract top talent by offering competitive benefits that include:

• Health Insurance: medical, dental, vision *starts the day of hire
  
• 3 Weeks of PTO
  
• 401K Retirement Plan
  
• Complimentary Life Insurance
  
• Career Development Opportunities
• WildcoPES is a Drug Free Workplace and an Equal Opportunity Employer