Claims and logistics Officer

The “Logistics Division” at the Scientific & Medical Supplies ,( SMS )is seeking for “Claims and Logistics Specialist ” - on full-time base employment as per the below job profile.

Job Profile Required : qualifications, competencies, and experience

Education and qualifications: BSc in administration or any related field.

Professional experience : At least 3-5 years of professional experience in a comparable position

Additional competences

- Excellent communication and cooperation skills

- Client and service-oriented attitude

- Dedication/commitment, reliable

- Accuracy and high attention to details

- High organization skills Able to work in a team and self-motivated, able to work efficiently under tight deadlines

- Very good working knowledge of IT and computer applications (e.g. MS Office, especially Word and Excel)

- Very good knowledge of English and Arabic,

Job Role

• Place Purchase Orders to Supplier.

• Establish processes for order tracking, maintain updated customer contact information

• Support the Supply Chain Manager in ensuring adequate inventory levels are maintained

• Follow up on Shipments Expected Date of Arrival and Departure

• Update CRM following every client interaction.

• Handle all communications with suppliers.

• Ensure shipment / products arrive to storage.

• Coordinate with Supply Chain Manager in order to provide any needed logistics and supplier interface support to the Sales team.

• Initiate all claim requests.

• Follow up with Supplier until issue is resolved / payment is made.

• prepare Shipments and follow up with couriers

Job Details

• Location: Amman - Jordan

• Industry: IT

• Job Type: Full-Time

• Degree: Bachelor

• Gender : Unspecified