T and O Associate

Responsibilities:

• Continually monitor Performance Management Administration (Objective Setting, Year End, 360, Continuous Feedback) to ensure timely completion of the performance management process.
• Update/upload talent management forms, templates on the system.
• In case of Bulk Upload for front liners-Upload individual goals.
• Monitor and/or follow up with employees and managers to ensure allotted programs and initiatives are completed on time.
• Resolve manager/employee queries on all of the talent management processes to ensure SLA's are met.
• Resolve technical challenges faced by employees and escalate to relevant function.
• Monitor completion of talent management programs and support with administrative transactions.
• Manage tool related technical escalation.
• Consolidate and roll up ratings as per calibration matrix.
• Handle internal escalations.