Operations Manager

Job Description

• Performs network and administrative duties within the Ground Operations Area in order to process material (both inbound and outbound)
• Provide network and shipment information often within tight time-frames
• Responsible for work processes that affect the success of own role and contribute to the overall performance of the department.
• Scan all inbound shipments and sort to correct Courier bins.
• Ensure outbound material is processed correctly and sorted into relevant bags with 100% accuracy.
• Capture and make available to the Network - information required for a shipment.
• Forward all missorted/miscoded shipments to correct destination.
• Fill in the paperwork.
• Keep the process area clean. Ensure that relevant equipment is operating.
• Carry out any administrative task that is required for the Ground Operations Area.
• Offer administrative and operational support to Ground Operations Area.
• Work closely with the couriers and other Ground Operations stuff.
• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Job Requirements

• 7-10 Years of experience in area of responsibility.
• Bachelor degree
• Good English language
• Excellent communication skills