OPC Manager

Job Description

• Budgets & Plans: • Prepare the annual budget for the administration in accordance with the hospital’s policies and procedures and submitting it to the head of the medical sector on the specified date.
• Administrative Responsibilities: Responsible for scheduling the slots for the consultants to have all specialties daily.
• Provide safe, fast, and efficient service to patients. • Develop plans for the needs team in the outpatient clinics to ensure the ease of providing the service.
• Responsible for setting, developing, evaluating and following-up the policies and procedures of the outpatient clinics, provided that the clinical guideline for the procedures carried out in the clinics is part of those policies to ensure the provision of interconnected services to the patient.
• Prepare and submit performance indicators reports on the outpatient clinics to the medical director to contribute to the development of strategic planning for service provision.
• Monthly follow-up of unit costs and reporting to the head of the medical director with proposals to improve costs.
• Follow-up on the performance indicators of the outpatient clinic coordinators’ work team to develop the required development plans.
• Responsible for preparing and updating the Departmental Manual in cooperation with the Quality Department
• Responsible for following up the Claim Cycle in line with the guidelines of the Medical Review Department.
• Communicate with the Medical Approvals Department to follow up on the approval of the referred cases.
• Ensure that medical claims papers are delivered to the financial department on the specified dates while ensuring that the files are completed in accordance with the standards set by the hospital management.
• Functional Responsibilities: • Follow up the attendance of consultants in clinics and ensure that alternatives to vacations and apologies are identified to ensure the continuity of service provision.

Job Requirements

• Bachelor’s degree in medicine.
• MBA or postgraduate degree is preferred Experience and Skills:
• 10 year of experience in which 3-years at the same position.
• Fluent in both Arabic and English.
• Customer focused, with strong emphasis on quality
• Strong Communication & Conflict Management Skills.
• Strong Leadership Skills.
• High sense of compliance, task ownership ability.
• High sense of business reasoning