Junior Operations Specialist

Job Description

Roles & Responsibilities:

• Working with Project Team in implementation activities
• Assisting Production Teams on specific vendor requirements based on project pipelines.
• Active management of our Resources Pool
• Recruitment of new specialized vendors in order to create and expand multilingual and dedicated resource supply databases to accommodate clients’ needs.
• Evaluation and tracking of Resources performance.
• Overseeing day-to-day translation projects, serving as primary contact between suppliers, direct and end client.
• Coordinating and managing delivery of multiple translation projects to clients ensuring quality and service always meet expectations.
• Attending meetings as required to discuss and clarify on briefs, client requirements, deadlines and budgets.
• Sourcing and management of linguists, and other language / marketing professionals involved in projects.
• Quality assurance checking of translations.
• Effectively communicating with clients, linguists and colleagues with ultimate goal of ensuring customer satisfaction.
• Monthly Operations Reporting

Job Requirements

• STRONG Command of English Language
• GOOD Command of Internet Basic Tools & MS Office
• Organized and Hard working
• Team Player
• Effective Communicator & Eager to Learn
• Result Oriented and Committed