Hospitality Manager

Job Description

• Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency
• Supervising (housekeeping staff & security staff) and communicating with them about customer satisfaction
• Checking the quantity and quality of supplies and equipment on a daily basis, such as guest amenities.
• Maintaining a high standard of customer service according to club operating procedures.
• Attending to any complaints logged by guests in a professional and timely manner.
• Responsible for food and beverage facilities in the club
• Responsible for Reception Employees

Job Requirements

• Experience in food and beverage services.
• Excellent communication and interpersonal skills.
• Proficient in MS Office
• Excellent organizational and leadership skills.
• Exceptional time management and crisis management skills.
• Attention to detail