Build and maintain working relationships with internal and external partners, and leverage these relationships to deliver innovative and memorable events.
Update events calendar regularly and share detailed weekly schedule of events through communicating it with the Operations/Facility Manager and coordinating it with the Events Planner and the team.
Meet with guests regularly, conduct tours of the event facility; provide accurate and timely information to guests and continuously focus on improving guests satisfaction to create guest loyalty and deliver a positive event experience.
Keep professional records in the event of guest service deficiencies, complaints, accidents, or incidents and do the necessary measures to prevent its repetition.
Attend the event in order to support the team and coordinate with the Facility Manager for staff availability and potential help in the events.
Handle Guest inquiries and be the point-of-contact for all event details.
Drive pre-event weekly meetings with the Events Planner, Facility and Operations Manager.
Prepare proposals for Guests and maintain well-organized event records.
Develop new creative events ideas by bringing the up to date shows & entertainments.
Call guests to remind them of the event before cut-off dates.
Manage all aspects of the guest files pre and post event.
Timely attend all the telephone calls using clear and professional language, and answer telephones using appropriatetelephone etiquette.
Perform other duties as assigned by the line manager.
Job Requirements
Skills:
Must be articulate; keen attention to detail
Ability to handle multiple responsibilities simultaneously and independently
Excellent listening and communication skills
Ability to work under pressure and meet deadlines, maintain a pleasant, professional attitude towards customers and co-workers
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا