Customer service agent

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

English level is B1

age is 28 or less

Do you live in Cairo or Giza

If your answer is *yes*, you are welcome, *#Raya CX* is employing *Customer Service representatives* in one of the biggest Banks in Egypt in different branches in Cairo and Giza.

You will get:

- A good experience.

- An attractive salary of 6500 Gross package monthly.

- Social, life, and Medical insurance.

- Transportation will be provided.