وظائفمكتب المساعدة في مصر- وظائف شاغرة في Drjobpro.com - May 2022
609+

مكتب المساعدة وظائف في مصر

609+

مكتب المساعدة وظائف في مصر

عرض النتائج(609)

Account Executive - Intern

0 - 1 سنوات
EGP 4000 - 6000
مصر / 0 - 1 / EGP 4000 - 6000

Bee Interactive Ltd.

Internship Description Job Description: Coordinate with Account Executives and Account Managers to create customized plans for key clients. Promote new products/services to existing customers. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Deliver clear required briefs to the operation teams. The intern will learn: Digital advertising Application Deadline: open Internship Start date: immediately Duration: 2 months Internship Requirements Excellent English language. Excellent communication and interpersonal skills. Bachelor's degree in any related fields from AUC, GUC, BUE or MIU أقل

Internship Description Job Description: Coordinate with Account Executives and Account Managers to create customized plans for key clients. Promote new products/services to existing customers. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Deliver clear required briefs to the operation المزيد..


Customer Service "chatting"

1 - 4 سنوات
EGP 4000 - 6000
مصر / 1 - 4 / EGP 4000 - 6000

Mico World Limited

Job Description Back office for Live chatting application. Follow up with users inquires and targets. Solving and managing the tickets in professional and timely manners. Can handle situations without script. Monitoring chats if any against rules. Answering emails. Job Requirements Excellent English speakers Gradates Experience is a must Max age 29 Males Excellent Microsoft High typing speed Multi-tasking - Good Communication Skills أقل

Job Description Back office for Live chatting application. Follow up with users inquires and targets. Solving and managing the tickets in professional and timely manners. Can handle situations without script. Monitoring chats if any against rules. Answering emails. Job Requirements Excellent English speakers Gradates Experience is a المزيد..


Broadcast Administrator

1 - 2 سنوات
EGP 4000 - 6000
مصر / 1 - 2 / EGP 4000 - 6000

Mico World Limited

Job Description Provide training to improve broadcasters’ performance Organize events for users. Responsible for specific projects and tasks. Monitor broadcasts’ daily work and solve problems in a daily basis Job Requirements Fluent in English and Arabic both in speaking and writing Flexible work schedule and is able to be online 24/7 Max age:30 Customer Service Experience is Required Proficient in work software such as MS work, Excel and PowerPoint. Detail-driven and trustworthy. Bachelor's degree and above أقل

Job Description Provide training to improve broadcasters’ performance Organize events for users. Responsible for specific projects and tasks. Monitor broadcasts’ daily work and solve problems in a daily basis Job Requirements Fluent in English and Arabic both in speaking and writing Flexible work schedule and is able to be o المزيد..


Customer Account Manager

1 - 2 سنوات
EGP 4000 - 6000
مصر / 1 - 2 / EGP 4000 - 6000

Mico World Limited

Job Description Responsible for the performance growth of the affiliated agencies according to the indicators set by the company; Responsible for the daily management and maintenance of the agencies and the anchors, coordinate with relevant departments and deal with and follow up daily problems; Integrate internal and external resources, be responsible for hunting new external agencies and anchors, promote, guide and train new and old agencies to master the relevant policies and systems of the platform; Cooperate with the operation department to promote the agencies to participate in large-scale platform activities and self-organize small agency activities; Assist in the analysis of competing products, collect relevant market information, and complete relevant research tasks; Complete other tasks arranged by the line manager on time. Job Requirements Bachelor degree; (Senior Level, Junior Level) Fluent in English with both speaking and writing; Ages of 22 and 28. Sales Experience is required Clear logic and strong communication skills; Worked in a sales post in the electronics industry, with experience in key account sales and customer management, Hardworking, active and with high responsibility at work أقل

Job Description Responsible for the performance growth of the affiliated agencies according to the indicators set by the company; Responsible for the daily management and maintenance of the agencies and the anchors, coordinate with relevant departments and deal with and follow up daily problems; Integrate internal and external resources, be re المزيد..


Sales Manager "customer Service"

4 - 8 سنوات
EGP 4000 - 6000
مصر / 4 - 8 / EGP 4000 - 6000

شركة FlairsTech

Job Description Hire, onboard and train call center personnel. Coach call center staff through challenging customer service issues. Analyze call center data and prepare reports for upper management. Evaluate staff effectiveness and performance annually or on an at-need basis. Lead team meetings and give presentations to executives. Develop monthly, quarterly and annual call center goals and action plans. Prepare work schedules to ensure sufficient coverage. Create personnel and supply budgets for approval. Maintain a detailed understanding of existing sales processes and identify areas open to process improvement Implement new processes, educating sales operators and teams on how best to utilize new tools and methods Devise high-level sales strategies in response to emerging trends and opportunities Analyze market and sales data, delivering reports on your findings to other key decision-makers Job Requirements Bachelor’s Degree 4+ years of managerial experience Customer service experience and Sales experience Motivated self-starter Excellent verbal communication skills أقل

Job Description Hire, onboard and train call center personnel. Coach call center staff through challenging customer service issues. Analyze call center data and prepare reports for upper management. Evaluate staff effectiveness and performance annually or on an at-need basis. Lead team meetings and give presentations to executives. Develop المزيد..


Sales Manager "customer Service"

4 - 8 سنوات
EGP 4000 - 6000
مصر / 4 - 8 / EGP 4000 - 6000

شركة FlairsTech

Job Description Hire, onboard and train call center personnel. Coach call center staff through challenging customer service issues. Analyze call center data and prepare reports for upper management. Evaluate staff effectiveness and performance annually or on an at-need basis. Lead team meetings and give presentations to executives. Develop monthly, quarterly and annual call center goals and action plans. Prepare work schedules to ensure sufficient coverage. Create personnel and supply budgets for approval. Maintain a detailed understanding of existing sales processes and identify areas open to process improvement Implement new processes, educating sales operators and teams on how best to utilize new tools and methods Devise high-level sales strategies in response to emerging trends and opportunities Analyze market and sales data, delivering reports on your findings to other key decision-makers Job Requirements Bachelor’s Degree 4+ years of managerial experience Customer service experience and Sales experience Motivated self-starter Excellent verbal communication skills أقل

Job Description Hire, onboard and train call center personnel. Coach call center staff through challenging customer service issues. Analyze call center data and prepare reports for upper management. Evaluate staff effectiveness and performance annually or on an at-need basis. Lead team meetings and give presentations to executives. Develop المزيد..


Branch Manager

2 - 3 سنوات
EGP 4000 - 6000
مصر / 2 - 3 / EGP 4000 - 6000

أكاديمية 4level1

Job Description Manage daily operations of the branch. Provide a warm, friendly and welcoming atmosphere for both employees and customers. Achieve sales target and projected profit with coordination with the team. Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to the job description. Operate the branch in line with company procedures and policies. Ensure the branch is kept clean, safe and orderly. Communicate personally with customers and resolve their complaints promptly to ensure customer satisfaction. Develop action plans to enhance operational controls and optimize customer service. Ensure the branch is opened and closed on a timely basis. Job Requirements Candidates should be 24 years old or above. 2-3 years in a relevant field Intermediate English level A Bachelor degree in a relevant field is a must Excellent in Microsoft Office Word - Excel Good knowledge in Business Management Good communication and leadership skills أقل

Job Description Manage daily operations of the branch. Provide a warm, friendly and welcoming atmosphere for both employees and customers. Achieve sales target and projected profit with coordination with the team. Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to المزيد..


Branch Manager

2 - 3 سنوات
EGP 4000 - 6000
مصر / 2 - 3 / EGP 4000 - 6000

أكاديمية 4level1

Job Description Manage daily operations of the branch. Provide a warm, friendly and welcoming atmosphere for both employees and customers. Achieve sales target and projected profit with coordination with the team. Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to the job description. Operate the branch in line with company procedures and policies. Ensure the branch is kept clean, safe and orderly. Communicate personally with customers and resolve their complaints promptly to ensure customer satisfaction. Develop action plans to enhance operational controls and optimize customer service. Ensure the branch is opened and closed on a timely basis. Job Requirements Candidates should be 24 years old or above. 2-3 years in a relevant field Intermediate English level A Bachelor degree in a relevant field is a must Excellent in Microsoft Office Word - Excel Good knowledge in Business Management Good communication and leadership skills أقل

Job Description Manage daily operations of the branch. Provide a warm, friendly and welcoming atmosphere for both employees and customers. Achieve sales target and projected profit with coordination with the team. Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to المزيد..


Branch Manager

2 - 3 سنوات
EGP 4000 - 6000
مصر / 2 - 3 / EGP 4000 - 6000

أكاديمية 4level1

Job Description Manage daily operations of the branch. Provide a warm, friendly and welcoming atmosphere for both employees and customers. Achieve sales target and projected profit with coordination with the team. Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to the job description. Operate the branch in line with company procedures and policies. Ensure the branch is kept clean, safe and orderly. Communicate personally with customers and resolve their complaints promptly to ensure customer satisfaction. Develop action plans to enhance operational controls and optimize customer service. Ensure the branch is opened and closed on a timely basis. Job Requirements Candidates should be 24 years old or above. 2-3 years in a relevant field Intermediate English level A Bachelor degree in a relevant field is a must Excellent in Microsoft Office Word - Excel Good knowledge in Business Management Good communication and leadership skills أقل

Job Description Manage daily operations of the branch. Provide a warm, friendly and welcoming atmosphere for both employees and customers. Achieve sales target and projected profit with coordination with the team. Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to المزيد..


Operation Agent

0 - 0 سنوات
EGP 4000 - 6000
مصر / 0 - 0 / EGP 4000 - 6000

Shgardi

Job Description Our customer service representative, or CSR, will act as a connection, providing service information and resolving developing problems that our clients might face with precision and competence. Your goal will be to ensure exceptional service standards and sustain high customer satisfaction. Job Requirements Graduates Multi-Tasking skills Excellent written and verbal English and Arabic skills Excellent live-chat communication skills Experience managing a high volume of outbound calls, and inbound chats Comfortably interacting with cross functional teams Experience working with intercom, Slack, Freshdesk, preferred Natural problem solver with strong analytical and critical thinking skills Flexible with shift basis 8 hours rotational shifts and on-site أقل

Job Description Our customer service representative, or CSR, will act as a connection, providing service information and resolving developing problems that our clients might face with precision and competence. Your goal will be to ensure exceptional service standards and sustain high customer satisfaction. Job Requirements Graduates Multi-Ta المزيد..



Sigma for Imp & Exp & Opera hearing Solutions

Job Description Attending Cochlear Implant surgeries and giving technical support. Attending Cochlear Implant Fitting in hospitals or at Doctor’s centers. Technical support & troubleshooting at Sigma office Support doctors at their clinics with software troubleshooting for cochlear implants patient needs”. Support medical conferences and workshops were takes a place for launching new products and/or doctors' training. Handling online sheets for patient databases. Providing help and answers to the customers' technical issues, through the identification of the problem itself, research on answers, and provision of the right guidance in cooperation with the team. Support cochlear implant recipients on how properly they use the products and increase the level of awareness and troubleshooting on the devices they use. Providing users support via phone calls, for more detailed’s information, you may extend the support through emails. Understand and troubleshoot technical related issues Working on ERP system Prepare a monthly detailed report to the head of the customer service. Motivate customers to acquire new technologies, including an upgrade to the sound processor, wireless accessories, and spare parts. Job Requirements Education: Biomedical Engineering Very good in English language (written & Spoken) Experience from 0-2 years Attention to detail and good problem-solving skills. Excellent interpersonal skills. Good written and verbal communication. أقل

Job Description Attending Cochlear Implant surgeries and giving technical support. Attending Cochlear Implant Fitting in hospitals or at Doctor’s centers. Technical support & troubleshooting at Sigma office Support doctors at their clinics with software troubleshooting for cochlear implants patient needs”. Support medical con المزيد..


Operations Team Leader

2 - 3 سنوات
EGP 4000 - 6000
مصر / 2 - 3 / EGP 4000 - 6000

Centro CDX

Job Description Motivating staff to achieve performance targets through creating a fair and healthy workplace. Developing employees in every contact point, and ensure they are following the required structure for the interactions that ensure high-quality performance Coach, develop, motivate, monitor, and follow up on team members’ performance, quality, and adherence for improving productivity and skills to ensure people development and high performance Monitor agent and team performance, quality, and adherence, take appropriate actions to improve team achievements Supervise workforce management on the team level, problem resolution, and recommending corrective actions to ensure optimum performance, quality, and adherence Respond to customer questions when escalated through communication means to ensure customer satisfaction Analyze and evaluate team results and communicate issues, with the concerned interface via the proper communication way to ensure the enhancement of the team operation workflow and customer satisfaction Manage employees HR related inquiries and actions through HR management system to ensure accurate employee records Create departmental related reports on a periodic basis through tracking, measuring, and monitoring department performance to make decisions on improvement opportunities Job Requirements Advanced English level (B2-C1) Graduate Advanced Communication skills Minimum Experience of 2 Years relevant to LOB type (Sales, Customer service.) Experience in managing teams of 15 – 20 Staff members. Good working knowledge of MS office. (Intermediates excel) Intermediate computer skills. Business writing skills أقل

Job Description Motivating staff to achieve performance targets through creating a fair and healthy workplace. Developing employees in every contact point, and ensure they are following the required structure for the interactions that ensure high-quality performance Coach, develop, motivate, monitor, and follow up on team members’ perform المزيد..


Customer Experience And Client Relation Supervisor

2 - 3 سنوات
EGP 4000 - 6000
مصر / 2 - 3 / EGP 4000 - 6000

Centro CDX

Job Description Conduct customer needs/experience research to implement best practice methods and tools Review existing touchpoints with customers and identifying gaps and areas of improvement Design and improve customer experience and journey map before, during and after conversion Design and improve customer feedback gathering process and communicate with different departments to incorporate customers feedback in the process Design and launch customer loyalty programs Create and manage project plan to ensure efficient and quality implementation of department processes Drive customer retention, reduce churn, and increase customer satisfaction and engagement levels Establish monitoring process to ensure achievement of department objectives Reporting and analyzing department results Job Requirements 2 years of experience with customer experience design or similar roles Fluent in English (B2/C1) Data-driven mindset Excellent communication skills Relationship building Customer-centric attitude Project management skills أقل

Job Description Conduct customer needs/experience research to implement best practice methods and tools Review existing touchpoints with customers and identifying gaps and areas of improvement Design and improve customer experience and journey map before, during and after conversion Design and improve customer feedback gathering process and c المزيد..


Work From Home - Customer Service Representative

0 - 0 سنوات
EGP 4000 - 6000
مصر / 0 - 0 / EGP 4000 - 6000

Centro CDX

Job Description Females only account supporting a Cosmetics clinic in Dubai Customer Service - Inbound Calls Work from with a possibility to work from home after 2 months Morning shift Job Requirements Intermediate English (B1-B2 minimum) Arabic speakers Customer service skills أقل

Job Description Females only account supporting a Cosmetics clinic in Dubai Customer Service - Inbound Calls Work from with a possibility to work from home after 2 months Morning shift Job Requirements Intermediate English (B1-B2 minimum) Arabic speakers Customer service skills


Telesales Executive

1 - 2 سنوات
EGP 4000 - 6000
مصر / 1 - 2 / EGP 4000 - 6000

Centro CDX

Job Description Communicates with prospective customers who recently showed interest in the services Qualifies prospective customers to ensure they can benefit from the service Relays prospective customers’ needs to Sales Consultants & Business Development Manager to ensure optimal solution is delivered Maintains an organized account of all upcoming and past transactions, ensuring discovery calls are conducted Reschedules and follows up with prospective customers to ensure discovery call is conducted Attends training meetings and sales meetings to ensure continuous improvement of performance Continuous outreach to existing pipeline of prospective customers Works with Sales Development Manager on special projects as required Collaborates with Sales Development Manager Generation to ensure discovery prospects are well-qualified and strategically booked Develops & masters professional sales competencies Job Requirements Graduates preferred Minimum 1 year of previous sales experience Target oriented Fluent in English أقل

Job Description Communicates with prospective customers who recently showed interest in the services Qualifies prospective customers to ensure they can benefit from the service Relays prospective customers’ needs to Sales Consultants & Business Development Manager to ensure optimal solution is delivered Maintains an organized accoun المزيد..


كول سنتر

2 - 4 سنوات
EGP 2000 - 4000
مصر / 2 - 4 / EGP 2000 - 4000

orange egypt

الجدية في العمل. العمل تحت أى ضغط وتحت أى ظروف. الالتزام بقوانين العمل. أن لا يزيد العمر عن 35 سنة. خبرة وبدون خبرة. حسن المظهر والسلوك. إتمام الخدمة العسكرية أو الإعفاء منها. الحالة الجنائية الخاصة بالمتقدم للوظيفة. إتباع تعليمات العمل. أقل

الجدية في العمل. العمل تحت أى ضغط وتحت أى ظروف. الالتزام بقوانين العمل. أن لا يزيد العمر عن 35 سنة. خبرة وبدون خبرة. حسن المظهر والسلوك. إتمام الخدمة العسكرية أو الإعفاء منها. الحالة الجنائية الخاصة بالمتقدم للوظيفة. إتباع تعليمات العمل. المزيد..


مسؤول خدمة عملاء

2 - 4 سنوات
EGP 2000 - 4000
مصر / 2 - 4 / EGP 2000 - 4000

orange egypt

الجدية في العمل. العمل تحت أى ضغط وتحت أى ظروف. الالتزام بقوانين العمل. أن لا يزيد العمر عن 35 سنة. خبرة وبدون خبرة. حسن المظهر والسلوك. إتمام الخدمة العسكرية أو الإعفاء منها. الحالة الجنائية الخاصة بالمتقدم للوظيفة. إتباع تعليمات العمل. أقل

الجدية في العمل. العمل تحت أى ضغط وتحت أى ظروف. الالتزام بقوانين العمل. أن لا يزيد العمر عن 35 سنة. خبرة وبدون خبرة. حسن المظهر والسلوك. إتمام الخدمة العسكرية أو الإعفاء منها. الحالة الجنائية الخاصة بالمتقدم للوظيفة. إتباع تعليمات العمل. المزيد..


Outgoing Travel Consultant

2 - 3 سنوات
EGP 4000 - 6000
مصر / 2 - 3 / EGP 4000 - 6000

Galaxia Group

Job Description Communication with clients Sales Handling outgoing packages (accommodation, aviation , visa, tours... etc.) Contract Managing and Reservation issues Arranging Tailor Made/ Fixed Outbound Packages. Job Requirements 2 years minimum experience in outbound tourism Excellent communications skills Sales skills Customer service Good with numbers Easily and quickly identify and resolve problems. Ability to work under pressure Ability to negotiate with suppliers for best deals Excellent communication and presentation capabilities . GDS system knowledge is a plus أقل

Job Description Communication with clients Sales Handling outgoing packages (accommodation, aviation , visa, tours... etc.) Contract Managing and Reservation issues Arranging Tailor Made/ Fixed Outbound Packages. Job Requirements 2 years minimum experience in outbound tourism Excellent communications skills Sales skills Customer serv المزيد..


Customer Service Representative (ex Real Estate On...

3 - 7 سنوات
EGP 4000 - 6000
مصر / 3 - 7 / EGP 4000 - 6000

MG Developments

Job Description Customer service specialists process complaints and issues related to products or services. Respond promptly to customers inquiries Acknowledging and resolving customers complaints Keep records of customer's interactions, comments and complaints Ensure customer satisfaction and provide professional customer support Manage all the after-sales service with the clients. Prepare all the reports and documentation regarding the clients. BS Degree is must Working conditions: Full time job. Job Requirements Experience in Real Estate companies is a must Experience in the same field at least 3 -7 years. Excellent proficiency in English Highly Presentable Flexible team-player and supportive to them at all times. The ideal person will be a natural multi-task, work well under deadlines Fast Learner and very good communication skills Computer skills أقل

Job Description Customer service specialists process complaints and issues related to products or services. Respond promptly to customers inquiries Acknowledging and resolving customers complaints Keep records of customer's interactions, comments and complaints Ensure customer satisfaction and provide professional customer support Manag المزيد..


Customer Support Advisor - German Speaker - Freela...

1 - 2 سنوات
EGP 4000 - 6000
مصر / 1 - 2 / EGP 4000 - 6000

United Call Centers

Job responsibilities: Inbound and outbound customer service tasks: answering incoming calls and written messages in email and chat in German and English language in a timely matter and performing cold calls Help with any additional administrative tasks on campaign Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management Ensure the Service Desk meets all SLA compliance requirements to the business by exercising an ownership mentality toward customer needs, showing respect and consideration to all team members and contributing improvements where possible Being on time and available for given shifts Participation on all required training Substitution of other agents if needed Giving immediate feedback in case of any difficulties or issues with the used program Job Requirements C1 level German at least Fluency in English is a MUST Excellent communication skills Ability to read and write proficiently while multitasking (actively listening to customers and answering questions) Demonstrates a positive, enthusiastic, friendly attitude Proficiency in Microsoft Office Suite and Online applications Good organization and problem solving skills أقل

Job responsibilities: Inbound and outbound customer service tasks: answering incoming calls and written messages in email and chat in German and English language in a timely matter and performing cold calls Help with any additional administrative tasks on campaign Learn and follow instructions, use standard operating procedures and call script المزيد..