وظيفة في مراكز الاتصال في الجيزة

Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives S المزيد...

Job Description Fixed Shift basis 9 hours including 1 hour break “ 12:00PM to 9:00PM Males only Days Off: Friday Accepted candidates will attend an induction (training before login) Duties and responsibilities: Handle all incoming/outgoing calls of the call center. Ans المزيد...

Job Description Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. Responds to customers’ incoming c المزيد...

Job Description We are offering a call center vacancy (work from home) English Acc. , with the following description: Acting as a front-Line Mobile Representative. Supporting consumer customers (based in Ireland). Maintaining the customer experience. Providing the best image to المزيد...

Job Description Analyzes customer reported problems and reports to appropriate channels problem areas in products. Delivers technical training to newly hired support staff. Collects and analyzes business and accounting requirements. Works with development department in testing a المزيد...

Job Description Test system design and make sure that it meets customer requirements Assure that designed units are user friendly and flexible Prepare test cases according to testing requests & design documents Perform unit tests using checklists & test cases/scenarios to المزيد...

Job Description Customer chat and email agent for a technical account Very low volume of chats and Emails Availability to work from home after 3 month Job Requirements Fluent & native German speakers - B2 - C1 Preferred basic technical background ( mobiles - Virtual re المزيد...

Job Description Prepare target list for contacting by phone using Internet, directories, contacts and other sources of information. Follow developed cold selling strategy, cold sell using the phone aiming at identifying prospects who could benefit from company solutions Report in المزيد...

Job Description Manages distribution channels activities of organization by performing the following duties personally or through subordinate supervisors. Essential Duties and Responsibilities: Implements strategic distribution plans to accommodate corporate goals. Manages dist المزيد...

HR Specialist Full Time Edara Property Management- Sheikh Zayed, GizaPosted 6 days ago 88Applicants for1 open position 6Viewed 0In Consideration 0Not Selected Apply For Job Job Details Experience Needed:2 To 4 Years Career Level:Experienced (Non-Manager) Education L المزيد...

Job Description Administer the company’s recruitment plan and plan for all required recruitment activities accordingly Participate in the process of conducting job analysis and drafting of job descriptions Supervise the company’s participation in all external recruitm المزيد...

Job Description Handling British Customers Over the phone: The main purpose is to facilitate and provide a Vodafone global customer experience standard. Job Requirements Fluency in English is a MUST GRADUATES and Gap years can apply. Excellent Communication and Soft Skills المزيد...

Job Description Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Off-Shore project “Aviation” Handling Customers com المزيد...

Job Description Key Responsibilities: Ensure incoming incidents are categorized, logged and resolved in a timely fashion and within the agreed SL to ensure meeting/exceeding the targets of the KPIs and aiming at the client satisfaction and avoid receiving any negative feedback.  المزيد...

Job Description We are looking for telemarketing agents with previous Experience in the telesales or telemarketing field to join our team. This is a US account so you will be dealing with US clients in Credit repair, Auto Insurance, etc. You will contact potential and existing c المزيد...

Job Description We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project . The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues. Our المزيد...

Job Description Defines/sets and drives the sales targets of the assigned team to achieve business goals and maximize profit by developing efficiency and providing guidance on best practices. Co-plans work schedules and duty roster for assigned Inbound team (rotational) to meet an المزيد...

التحقق من أن الوكلاء يقدمون حلولاً دقيقة للعملاء تسجيل التقييمات باستخدام نماذج مراقبة الجودة في الأقسام تقديم تعليقات تدريبية للمشرفين و/أو الوكلاء بشأن أداء الاتصال والبريد الإلكتروني تزويد المشرفين والمديرين بتعليقات أداء منتظمة على الوكلاء يقوم بإعداد وتحليل تقارير الجودة لمراجعة المزيد...

الإشراف على فريق من وكلاء مراكز الاتصال الخارجية وتدريبهم وتوجيههم، وضمان التزامهم ببروتوكولات الإرسال. تحديد أهداف وغايات الأداء لكل من الفريق والوكلاء الفرديين، مع التركيز على توزيع المهام بكفاءة. مراقبة وتحليل مقاييس أداء الفريق وتحديد مجالات التحسين في عمليات الإرسال. تقديم تعليقا المزيد...

لتوجيه ومراقبة العمليات وضمان امتثال DC للوائح المصرية واللوائح المعينة من قبل الشركة. للتعاون مع مدير المركز لضمان جودة المنتج وملاءمة الجهات المانحة وسلامة الجهات المانحة. للتأكد من تفسير إجراءات التشغيل الموحدة بشكل صحيح، وتنفيذها في الوقت المناسب، وأن الموظفين يعملون وفقًا لجميع إ المزيد...