وظائفصناعة الإنتاج في مصر- وظائف شاغرة في Drjobpro.com - May 2022
1766+

صناعة الإنتاج وظائف في مصر

1766+

صناعة الإنتاج وظائف في مصر

عرض النتائج(1766)
مميزة

Penetration Engineer مميزة

سري - في أى مكان (عن بُعد)
4 - 20 سنوات
USD 8000 - 30000
أي / 4 - 20 / USD 8000 - 30000

سري

1. Job description 1. Vulnerability scanning of web sites/api/servers using security tools and manual identification of vulnerabilities that cannot be replicated with tools 2. Exploitation analysis of the exploited vulnerabilities and recommendations for fixes 3. Emergency response to web security incidents and recurrence of attack scenarios 2. Requirements 1. Proficiency in developing in at least 2 programming languages 2. Have own set of tools and methods for pre-information gathering 3. Proficiency in using burpsuite, nmap, sqlmap and other tools for vulnerability scanning and exploitation 4. Familiar with the HTTP protocol, HTTP header section and the able to define it. Familiar with DNS protocols and able to use tools to analyze the dns resolution process 5. Familiar with common web vulnerabilities, such as SQL injection, XSS attack, command injection, CSRF attack, upload vulnerability, parsing vulnerability, etc. 6. Familiar with popular front-end development packages or frameworks is desirable. For example webpack, vue.js, react.js , ant, gulp etc. 7. Preferred if experience in web full stack development or devops 8. Preferred if experience with static inversion, dynamic debugging and in-depth knowledge of PE structures 9. Preferred if deep experience in windows domain penetration 3. Benefits Salary: 8,000-30,000$/month Government mandated benefits such as SSS, PAGIBIG, TIN, and PhilHealth, 13th month pay, Service Incentive leaves Monthly KPI Bonus (upon regularization) Attendance Bonus (even during probationary) Service Tenure Award (Terms and conditions apply) Free Meals; free accommodation 4. Interview process 2 rounds 5. Notes & Application Industry: Blockchain & Gaming Working time: 10:00 – 19:00 Beijing time zone, 6 days/week أقل

1. Job description 1. Vulnerability scanning of web sites/api/servers using security tools and manual identification of vulnerabilities that cannot be replicated with tools 2. Exploitation analysis of the exploited vulnerabilities and recommendations for fixes 3. Emergency response to web security incidents and recurrence of attack scenarios 2. R المزيد..


Project Manager

غير محدد
لم يكشف
مصر / Not Specified / Negotiable

Dsquares

Full ownership of project delivery, starting from contract signing until final delivery and getting sign off from client side.Manage client s communication during project implementation.Coordination between internal stakeholders to make sure of delivery according to timelines and scope agreed on.Responsible for creating all project documentations (project plan, SOW documentation and weekly status reporting for client).Follow up on project timelines between all internal and external stakeholders.Setting prioritization based on projects delivery pipeline and align this with product analysis.Manage implementation of scope and raise flag of CR creation with solution architect (when needed).Ensure of compliance of overall company process flow during all project life cycle.RequirementsEducation: BSc Degree (Preferably in Engineering)Project management certificate (is a plus)Agile project management(is a plus)5+ years of experience (Preferably in software project management)SkillsOwnershipProject managementTime managementCommunication skillsMicrosoft applications (MS Word, Excel, PowerPoint and MS Project)Technical skills(is a plus)Jira background (is a plus)Agile methodology (is a plus)Software development background (is a plus) Bachelor\'s degree in Computer Science or Technology-related discipline. Minimum 1 year of mobile product management experience. Good command of written & spoken English. Strong Communication & Presentation skills. Strong Technical background is preferable. Significant expertise in mobile Applications with consumer banking/payments is preferred. Experience with app store release adoption management and general optimization. Expertise in the application of key app technologies including id verification, security biometrics, push notifications is a plus. Fluency with product development tools, web analytics, and AB testing software. Understanding of Mobile design and development for mobile usability. Strong attention to detail and an ability to deal with ambiguity. Passion for working in a fast-paced agile digital environment is a must. أقل

Full ownership of project delivery, starting from contract signing until final delivery and getting sign off from client side.Manage client s communication during project implementation.Coordination between internal stakeholders to make sure of delivery according to timelines and scope agreed on.Responsible for creating all project documentations المزيد..


Recuitment Specialist

1-3 سنوات
لم يكشف
مصر / 1-3 / Negotiable

Hired Recruitment

Recruitment Specialist responsibilities include connecting with potential candidates online and offline, screening applications, supporting hiring managers andresponsible for hiring qualified people while maintaining a positive candidate experience.RequirementsMales onlyHands-on experience with full-cycle recruiting using various interview techniques and evaluation methodsVery Good in English.1-3 years of experience. Males only Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods Very Good in English. 1-3 years of experience. أقل

Recruitment Specialist responsibilities include connecting with potential candidates online and offline, screening applications, supporting hiring managers andresponsible for hiring qualified people while maintaining a positive candidate experience.RequirementsMales onlyHands-on experience with full-cycle recruiting using various interview techniqu المزيد..


Data Scientist

Brix Software - في أى مكان (عن بُعد)
3 - 3 سنوات
ILS 130 - 160
أي / 3 - 3 / ILS 130 - 160

Brix Software

Be responsible for the entire algorithmic lifecycle: data analytics, implementing monitoring and maintaining algorithms in a production environment Research and develop state-of-the-art techniques in the field of ML Propose solutions and strategies to overcome business challenges Collaborate with engineering and development teams Analyze large amounts of data in order to extract significant insigh أقل

Be responsible for the entire algorithmic lifecycle: data analytics, implementing monitoring and maintaining algorithms in a production environment Research and develop state-of-the-art techniques in the field of ML Propose solutions and strategies to overcome business challenges Collaborate with engineering and development teams Analyze larg المزيد..


Corporate Regional Finance Manager (multinational)

8 - 9 سنوات
EGP 4000 - 6000
مصر / 8 - 9 / EGP 4000 - 6000

Pillars

DAILY RESPONSIBILITIES Maintaining accurate financial records and provide financial reports Ensure consistency of application of policies and financial processes within the region Develop and conduct short-term and long-range business planning and forecasting Liaising with auditors for yearly reviews Ensuring the timely completion of tax requirements Adapting the financial plan into requesting yearly budgets and keeping track on deviations, ensuring the usage of restorative measures Researching and covering factors affecting business execution and giving administration data Developing detailed and accurate business plans to support the decision making and tracking of budgets Cash-flow planning and monitoring, delivering long-term forecasts Identifying improvement opportunities and implementing them for enhancing financial performance Managing company contracts including lease agreements and Admin related partnerships Reviewing and following up on the monetary dangers specifically with insurance and receivables Developing strong relationships with the partners Responsible for collections Maintaining the financial health of the organization. Conduct reviews and evaluations for cost-reduction opportunities Delivering regular financial reports to leadership team Seek and conquer investment opportunities Diversify organizational assets and capitalize profits Conduct regular internal audit for organizational assets Ensure proper accounting treatment is followed and monitor adherence to corporate policies and procedures Provide financial reports and interpret financial information to managerial staff while recommending further courses of action. Maintain clear and accurate records for all financial documents Any ad-hoc projects as assigned by management. OPERATIONAL NETWORK Direct Reports Country Manager Accountants   Key Stakeholders Content development team HR team Production team Marketing team Operations team Legal Team Job Requirements SKILLS & QUALIFICATIONS Proven experience as a CFO or relevant role in Multinational Companies Proficient in the use of MS Office and financial management software (e.g. SAP, AX, etc.) Knowledge and Skills and Competencies In depth knowledge of corporate financial law and risk management practices Excellent knowledge of data analysis and forecasting methods Extensive understanding of financial trends both within the company and general market patterns Strong interpersonal, communication and presentation skills Solid analytical thinking skills Strong leadership and organizational skills Ability to strategize and solve problems Educational Background ACCA / CPA or equivalent chartered accountant degree Bachelor of Accounting or Finance Management Minimum Experience: 8 years Languages: Very good command of English & Arabic أقل

DAILY RESPONSIBILITIES Maintaining accurate financial records and provide financial reports Ensure consistency of application of policies and financial processes within the region Develop and conduct short-term and long-range business planning and forecasting Liaising with auditors for yearly reviews Ensuring the timely completion of tax req المزيد..


Senior 3d Modeling Specialist

2 - 3 سنوات
EGP 4000 - 6000
مصر / 2 - 3 / EGP 4000 - 6000

TACC Network

Duties: Will be using in 3Ds Max Will use AutoCAD Have experienced in any Real-time renderer (e.g.: Lumion, Twinmotion, Enscape or Unreal Engine) Use modeling software and artistic skill to create, maintain, and update 3D models. Animate characters and objects for 3D arts. Create realistic virtual characters from verbal descriptions or reference images. Prototype and iterate on graphics, models and characters based on feedback from team members. Develop products concepts through drawing, model making, and digital renderings. Job Requirements JobRequirements: Potential applicants must have a deep understanding of CG design framework, lighting and post-production mechanics. Requirements At least 2years of experience in an advertising agency. A Bachelor’s Degree, preferably in Fine or Applied Arts or Graphic Design. A good portfolio and technical skills are also a must. Eager to learn and explore new 3D tools Good command of English أقل

Duties: Will be using in 3Ds Max Will use AutoCAD Have experienced in any Real-time renderer (e.g.: Lumion, Twinmotion, Enscape or Unreal Engine) Use modeling software and artistic skill to create, maintain, and update 3D models. Animate characters and objects for 3D arts. Create realistic virtual characters from verbal descriptions or refe المزيد..


Hse Manager

7 - 10 سنوات
EGP 4000 - 6000
مصر / 7 - 10 / EGP 4000 - 6000

Neisco for Modern Water Systems Production

Job Description Set up procedures policy for the protection and maintenance of safety rules and means of fire resistance and how to protect structures, individuals, work, and prevent and reduce work-related accidents and shall be discussed with the heads of departments and get the adoption of the senior management teams of these policies. Responsible for directing and coordinating the work of employees and address technical problems and ensure undergo workplace requirements and safety rules and free from scrap (Hazardous, non –hazardous) at all times Follow-up and implementation of environmental protection of water resulting from manufacturing and emissions from the various production and plants and solid waste and is committed to the implementation of all legal requirements and environmental legislation, and local and international specifications such as ISO and other operations process pollution system. Monitor and participate in the monitoring and periodic measurement and sampling from different locations of the environment at regular intervals for activities that have an impact on the work environment (air - water - noise) and analysis and take the necessary action in case of violation. The creation and preservation of documents and the activities of the special safety records and occupational health procedures and ensure maintain updated is also responsible for the inspection of the tools and fire extinguishing equipment and protection of the environment on a regular basis and regularly and ensure their validity at all times. Contributes and selects the appropriate sources of supply safety equipment and means of environmental protection and fire extinguishing tools through close cooperation with the relevant departments of directors of the company. Establish and preserve strong relationships with government organizations (Formal and non-formal) and promote those ties to get critical information and taken into account in the establishment of environmental protection and workplace programs. Responds to the requirements of domestic and foreign regulatory authorities the necessary data and supply it with the approval of senior management. Job Requirements Bachelor of Science, Engineering or any relative practical knowledge. OSHA NEBOSH Lead Auditor 18001 Lead Auditor 14001 practical experience in industrial field , tact, and decision-making ability. Outstanding management, interpersonal, presentation, communication, negotiation, analytical and organizational skills. Excellent planning and follow up skills. Proven track record. Excellent Computer skills, and working experience with computerized systems أقل

Job Description Set up procedures policy for the protection and maintenance of safety rules and means of fire resistance and how to protect structures, individuals, work, and prevent and reduce work-related accidents and shall be discussed with the heads of departments and get the adoption of the senior management teams of these policies. Respo المزيد..


Hr -employee Relations Officer

1 - 3 سنوات
EGP 4000 - 6000
مصر / 1 - 3 / EGP 4000 - 6000

Saudi German Hospital Cairo

Job Description Counsels employees regarding work, family, or personal problems Explains hospital compensation and benefits programs, such as medical, insurance, retirement, and savings plans, and enrolls workers in specified programs Develops, schedules, and conducts technical, management, and interpersonal skills training to improve employee performance Attends conferences and meetings, as an employee-management liaison, to facilitate communication between parties Prepares reports and enters and updates medical, insurance, retirement, and other personnel forms and records, using computer Audits benefit accounts and examine records to ensure compliance with standards and regulations Arranges for employee physical examination, first aid, and other medical attention Coordinate and facilitate communication cycle between staff and other HR functions and facilities. Check and Review Staff vacation upon the system and give the approvals. Initiate and guide Clearance Process and ensure its finalization. Edit and Review Staff Scheduling with departments and unit heads. Perform punch correction process before starting payroll process. Finalize Resignation Process and create resignation sheet. Perform exit interview process and investigate the resignation and termination reasons analysis. Create a turnover analysis sheet with the reasons and rates. Job Requirements 1 : 3 years of experience in the personnel department. Bachelor's Degree in the Business/Management field is preferred. HR diploma / Certificate is preferred Excellent spoken & Writing Communication skills. Very Good command of the English Language. Cairo Resident is preferred أقل

Job Description Counsels employees regarding work, family, or personal problems Explains hospital compensation and benefits programs, such as medical, insurance, retirement, and savings plans, and enrolls workers in specified programs Develops, schedules, and conducts technical, management, and interpersonal skills training to improve employee المزيد..


Production Engineer

0 - 3 سنوات
EGP 4000 - 6000
مصر / 0 - 3 / EGP 4000 - 6000

Green Line For Glass Metal Architecture

Job Description He has the ability to read engineering drawings from the technical office and implement them. The ability to manage and employ production workers and technicians. Sufficient experience in the field of production. The ability to develop and implement a production plan. Follow up the availability of production requirements. Making daily reports on production, production requirements and personnel. Setting implementation schedules, monitoring them and supervising the planning and implementation of projects. Measure, analyze and improve productivity and design work systems and methods. Planning to find production rates using medium-term planning methods. Develop production schedules. Job Requirements Leading personality for factory management. knowledge about cad & solid work programs . He has the ability to manage and employ workers in the factory. Experience in the field of operating aluminum sectors is preferred. Age does not exceed 35 years. Males only أقل

Job Description He has the ability to read engineering drawings from the technical office and implement them. The ability to manage and employ production workers and technicians. Sufficient experience in the field of production. The ability to develop and implement a production plan. Follow up the availability of production requirements. Ma المزيد..


Real Estate Sales Consultant

1 - 2 سنوات
EGP 4000 - 6000
مصر / 1 - 2 / EGP 4000 - 6000

Oscar Developments

Job Description Responsibilities Prospect active real estate brokers companies and facilitate the process of signing marketing contracts with these companies. Visit real estate brokers' companies and establish relations with real estate agents in these companies. communicate with real estate brokers (regular visit / call / whatsapp groups ) Determine clients’ needs and financial abilities to propose solutions that suit them. Display and market real property to possible buyers Prepare necessary paperwork (contracts, closing statements etc) Remain knowledgeable about real estate markets and best practices Job Requirements Bachelor’s Degree Min. 1 year prior experience of real estate (experience in New Cairo market is an advantage ) Good English language. Qualifications: Detailed oriented & ability to multi-task. Proactive. A fast worker with the ability to work well under stress. Excellent interpersonal, oral and written communication skills. Excellent customer handling skills. أقل

Job Description Responsibilities Prospect active real estate brokers companies and facilitate the process of signing marketing contracts with these companies. Visit real estate brokers' companies and establish relations with real estate agents in these companies. communicate with real estate brokers (regular visit / call / whatsapp groups المزيد..


Budgeting & Reporting Section Head

7 - 10 سنوات
EGP 4000 - 6000
مصر / 7 - 10 / EGP 4000 - 6000

Sinai Cement Company

Job Description Assist Budgeting and Reporting manager to: Prepare annual company budgets. Prepare monthly reforecasts. Prepare monthly and annual managerial reporting and analysis. Other related tasks and assignments Job Requirements Education: Bachelor Degree of Commerce. Skills: Solid accounting background, computer and analytical skills. Experience: Min. 7 to 10 years in the same position in the manufacturing field. أقل

Job Description Assist Budgeting and Reporting manager to: Prepare annual company budgets. Prepare monthly reforecasts. Prepare monthly and annual managerial reporting and analysis. Other related tasks and assignments Job Requirements Education: Bachelor Degree of Commerce. Skills: Solid accounting background, computer and analytica المزيد..


Budgeting & Reporting Manager

10 - 15 سنوات
EGP 4000 - 6000
مصر / 10 - 15 / EGP 4000 - 6000

Sinai Cement Company

Job Description Structure and plan for the budgeting and reporting department. Establish policies, cycles and procedures for the budgeting and reporting department. Manage and oversees the budgeting and reporting employees. Presents financial plans, annual budgets, and monthly reforecasts to senior management with full analysis and adequate KPIs. Monitor, analyze and report actual financial results versus plans and budgets. Assist and liaise with management possible opportunities to improve the operational and financial performance of the organization. Job Requirements Education: Bachelor Degree of Commerce. Skills: Solid accounting background/ computer skills/ Analytical skills. Experience: Min. 10 to 15 years in the same position in the manufacturing field أقل

Job Description Structure and plan for the budgeting and reporting department. Establish policies, cycles and procedures for the budgeting and reporting department. Manage and oversees the budgeting and reporting employees. Presents financial plans, annual budgets, and monthly reforecasts to senior management with full analysis and adequate K المزيد..


Senior Purchasing Specialist

3 - 0 سنوات
EGP 4000 - 6000
مصر / 3 - 0 / EGP 4000 - 6000

Sinai Cement Company

Job Description Research, select and purchase Raw materials, Production services, Energy, logistics & Bags. Build relationships with suppliers and negotiate with them for the best pricing. Process requisitions and update management on status of orders. Update inventory and ensure that stock levels are kept at appropriate levels. Arrange transport of goods and track orders to ensure timely delivery. Analyze market trends and apply this knowledge to make insightful buying decisions. Coordinate with the inventory, sales, and Production teams as required. Ability to travel to Sinai Plan. Job Requirements Bachelor's Degree in Mechanical engineering. Experience: 3-5 years in cement industry. أقل

Job Description Research, select and purchase Raw materials, Production services, Energy, logistics & Bags. Build relationships with suppliers and negotiate with them for the best pricing. Process requisitions and update management on status of orders. Update inventory and ensure that stock levels are kept at appropriate levels. Arrange المزيد..


Tax & Gl Section Head

7 - 10 سنوات
EGP 4000 - 6000
مصر / 7 - 10 / EGP 4000 - 6000

Sinai Cement Company

Job Description Set adequate filling system for all tax transactions. Ensures all transactions are complying with tax laws and regulations. Prepare monthly vat declarations. Prepare annual corporate tax declaration Prepare withholding tax periodic declarations. Liaise and prepare all documents and analytical reports required for various tax inspections. Evaluate and highlight of tax exposures. Maintain general ledger accounts and ensures proper postings and integration with sub-modules. Reconcile general ledger accounts to ensure that accounts are fairly presented. Job Requirements Education: Bachelor Degree of Commerce. Skills: Expert in tax laws/ solid accounting background/computer skills/ analytical skills. Experience: Min. 7 to 10 years in the same position in the manufacturing field. أقل

Job Description Set adequate filling system for all tax transactions. Ensures all transactions are complying with tax laws and regulations. Prepare monthly vat declarations. Prepare annual corporate tax declaration Prepare withholding tax periodic declarations. Liaise and prepare all documents and analytical reports required for various tax المزيد..



Hands of Hope Physical Therapy & Wellness

Job Description Job Requirements University degree in physical therapy. Exact education background and licenses should be provided. 1+ year of experience. Interpersonal skills. Excellent English. أقل

Job Description Job Requirements University degree in physical therapy. Exact education background and licenses should be provided. 1+ year of experience. Interpersonal skills. Excellent English.


Senior Sw Customer Support

3 - 0 سنوات
EGP 4000 - 6000
مصر / 3 - 0 / EGP 4000 - 6000

Z2 Data

Job Description Investigating and troubleshooting product or production issues. Performing analyses on software application functionality and suggesting improvements Ensuring effective front-end and back-end functionality of applications. Consulting with the software development team, internal users, and clients to improve application performance. Managing code migration across environments to ensure continued and synchronized functionality. Establishing the root causes of application errors. Keeping a record of configuration changes and scheduling application updates. Documenting processes and monitoring application performance metrics. Developing corrective actions, solutions, and improvements. Providing front-end support to CS Team and colleagues in other departments. Job Requirements 4+ Years strong demonstrated experience in web development usingASP.NET, C# and MVC. Familiarity with Microsoft SQL Server Creating database schemes that represent and support business processes Experience working with JavaScript, JQuery and AJAX Experience with SOAP, WCF, XML, XSLT or Web Services HTML5 / CSS3 a huge plus Object-Oriented development experience required Ability to manipulate and analyze data using Microsoft Access, Excel, or other tools. Proficient understanding of code versioning tools. English is very good أقل

Job Description Investigating and troubleshooting product or production issues. Performing analyses on software application functionality and suggesting improvements Ensuring effective front-end and back-end functionality of applications. Consulting with the software development team, internal users, and clients to improve application perform المزيد..


Customer Service Representative (ex Real Estate On...

1 - 3 سنوات
EGP 4000 - 6000
مصر / 1 - 3 / EGP 4000 - 6000

Darna Developments

Job Description Act as the key channel between customers and the company in terms of contracting. Respond promptly to customers inquiries Acknowledging and resolving customers complaints Keep records of customer's interactions, comments and complaints Ensure customer satisfaction and provide professional customer support Manage all the after-sales service with the clients. Prepare all the reports and documentation regarding the clients. Job Requirements Females Only Bachelor Degree Experience in Real Estate companies is a must 1+ years of experience Very Good English Level Presentable Strong communication skills and able to deal with different types of people أقل

Job Description Act as the key channel between customers and the company in terms of contracting. Respond promptly to customers inquiries Acknowledging and resolving customers complaints Keep records of customer's interactions, comments and complaints Ensure customer satisfaction and provide professional customer support Manage all the المزيد..


Laravel Developer - Remote

2 - 4 سنوات
EGP 4000 - 6000
مصر / 2 - 4 / EGP 4000 - 6000

Hyper Media Labs

Job Description Design and implement innovative and robust technical solutions Optimize database structure with millions of records Write and optimize MySQL queries to maximize performance and deliverability Build and test new API endpoints and refactor existing routes to improve performance and scalability Maintain, optimize and create new capabilities with backend MySQL databases Recommend and implement architecture improvements to scale application and add new functionality Work closely with the product and UX team to define new functionality Manage a pipeline of features, enhancements, and bugs and work in agile development philosophy with bi-weekly sprints Job Requirements Significant development experience with PHP and Laravel. You've written code that is not only secure but scales to a large number of users. Production experience with MySQL. You've designed database schemas with an emphasis on scalability and performance. Experience working with large amounts of frequently updated data, and designing efficient schemas, is a plus. Working knowledge of Git and Bitbucket. You've collaborated with other developers on a project on Bitbucket. Experience using Linux systems. You're comfortable using the command line to troubleshoot issues on a server. Experience with AWS beneficial but not required Understanding of common web vulnerabilities. You're able to identify vulnerabilities through code reviews. Knowledge of other languages a strong plus. Good English communication skills. Organized, self-starter, and attention to detail are essential for this role. 2+ years of PHP experience and Laravel as well as MySQL أقل

Job Description Design and implement innovative and robust technical solutions Optimize database structure with millions of records Write and optimize MySQL queries to maximize performance and deliverability Build and test new API endpoints and refactor existing routes to improve performance and scalability Maintain, optimize and create ne المزيد..


React Js Developer - Remote

1 - 4 سنوات
EGP 4000 - 6000
مصر / 1 - 4 / EGP 4000 - 6000

Hyper Media Labs

Job Description Developing new user-facing features using React.js Translating designs and wireframes into high-quality code Building reusable components and front-end libraries for future use Optimizing components for maximum performance across a vast array of web-capable devices and browsers Job Requirements 1+ years of experience in software development Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Thorough understanding of React.js and its core principles Experience with popular React.js workflows (Redux) Familiarity with newer specifications of EcmaScript Experience with data structure libraries (e.g., Immutable.js) Knowledge of isomorphic React is a plus Familiarity with RESTful APIs Knowledge of modern authorization mechanisms, such as JSON Web Token Familiarity with modern front-end build pipelines and tools Experience with common front-end development tools such as Babel, Webpack, NPM, etc. Ability to understand business requirements and translate them into technical requirements A knack for benchmarking and optimization A commitment to collaborative problem solving, sophisticated design, and quality product is essential. أقل

Job Description Developing new user-facing features using React.js Translating designs and wireframes into high-quality code Building reusable components and front-end libraries for future use Optimizing components for maximum performance across a vast array of web-capable devices and browsers Job Requirements 1+ years of experience in المزيد..


Service Delivery Engineer L2 - Fintech

غير محدد
لم يكشف
مصر / Not Specified / Negotiable

Paymentology

Paymentology is creating a "Follow the Sun" approach to our Global Support Services in response to the company's global growth and product expansion. We are searching for L2 Support Engineers situated in Middle East to ensure that our clients receive outstanding service around the clock and that incoming queries/incidents are resolved quickly. Tasks What you get to do: Provide technical and business-related knowledge to the L1 team to help resolve customer queries, this includes knowledge management (documentation) Detect possible service interruptions to our partners and anticipate potential problems Root cause analysis (mature problem, configuration, change mgmt., process) Analyze service performance trends Escalate to appropriate group a detailed issue tracking (ticket), status update to logger (requester) Process automation capabilities & detect possible procedural improvements Resolve customer queries that have been forwarded by the Level 1 team Take ownership by coordinating the feedback to the customer where analysis is required from other implementation and development departments Perform customer service monitoring value analysis Carry out specific research for technical queries both internal and external Coordinate minor configuration changes that must be performed by customers Monitoring of specific transactional flows Participate in monitoring of internal operational processes Creation of system generated alarms to anticipate potential partner service interruptions Requirements What it takes to succeed: Bachelor's Degree in Computer Science or Computer Engineering and/or equivalent working experience. 5 plus years of Application/Product support experience Passion to engage in solving customer issues and helping them succeed A developed approach to troubleshooting customer and technical issues Demonstrated success in creative problem solving, finding viable alternative solutions to keep the customer s issues resolved Ability to manage and prioritize daily tasks based on business impact, maintaining focus on service level agreements Team player skills to collaborate inside and outside the organization to achieve team and product success Open-mindedness, willingness to learn, and ability to fail fast to keep progress moving forward Experience with Postman or relevant tools Excellent verbal and written communication skills in English to ensure customer issues and resolutions are understood, translated and documented accurately Good Understanding of ISO 8583 messages, payment schemes, VISA and MasterCard Working knowledge of Linux Commands, SQL scripts. Knowledge on DevOps automation tools is a plus i.e. Jenkins, ELK, DataDog, Terraform etc. Benefits What you can look forward to: At Paymentology we value making a difference in the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Paymentologists, who share these values. You ll be part of a team that is passionate about making a difference on a global scale We focus on building strong, diverse teams built from different backgrounds, experiences & identities. Join the Paymentology team! Paymentology is an award-winning global Fintech with an enterprise-level, highly scalable, highly secure financial processing system that powers tens of millions of transactions and makes it easy for people to issue, redeem and reconcile prepaid cards all over the world. We have clients in 35+ countries, team members in 30+ countries, and processing 1B+ USD per year transactions. أقل

Paymentology is creating a "Follow the Sun" approach to our Global Support Services in response to the company's global growth and product expansion. We are searching for L2 Support Engineers situated in Middle East to ensure that our clients receive outstanding service around the clock and that incoming queries/incidents are resolved quickly. Task المزيد..