customer service agent

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Broughton Foods Company, Canada is looking for enthusiastic, experienced, reliable, hardworking, creative and fully qualified individuals capable of rendering expertise services. Does this sound like you or someone you know? Then we want to hear from you! Broughton Foods Company,

Whatever stage you are in your career, if you are interested in working in an environment where innovation is encouraged, experience is abundant and talent is nurtured